Daily Papers

Spoken Dialogue Models (SDMs) have recently attracted significant attention for their ability to generate voice responses directly to users' spoken queries. Despite their increasing popularity, there exists a gap in research focused on comprehensively understanding their practical effectiveness in comprehending and emulating human conversations. This is especially true compared to text-based Large Language Models (LLMs), which benefit from extensive benchmarking. Human voice interactions are inherently more complex than text due to characteristics unique to spoken dialogue. Ambiguity poses one challenge, stemming from semantic factors like polysemy, as well as phonological aspects such as heterograph, heteronyms, and stress patterns. Additionally, context-dependency, like omission, coreference, and multi-turn interaction, adds further complexity to human conversational dynamics. To illuminate the current state of SDM development and to address these challenges, we present a benchmark dataset in this paper, which comprises 1,079 instances in English and Chinese. Accompanied by an LLM-based evaluation method that closely aligns with human judgment, this dataset facilitates a comprehensive exploration of the performance of SDMs in tackling these practical challenges.

Spoken dialogue models currently lack the ability for fine-grained speech style control, a critical capability for human-like interaction that is often overlooked in favor of purely functional capabilities like reasoning and question answering. To address this limitation, we introduce UltraVoice, the first large-scale speech dialogue dataset engineered for multiple fine-grained speech style control. Encompassing over 830 hours of speech dialogues, UltraVoice provides instructions across six key speech stylistic dimensions: emotion, speed, volume, accent, language, and composite styles. Fine-tuning leading models such as SLAM-Omni and VocalNet on UltraVoice significantly enhances their fine-grained speech stylistic controllability without degrading core conversational abilities. Specifically, our fine-tuned models achieve improvements of 29.12-42.33% in Mean Opinion Score (MOS) and 14.61-40.09 percentage points in Instruction Following Rate (IFR) on multi-dimensional control tasks designed in the UltraVoice. Moreover, on the URO-Bench benchmark, our fine-tuned models demonstrate substantial gains in core understanding, reasoning, and conversational abilities, with average improvements of +10.84% on the Basic setting and +7.87% on the Pro setting. Furthermore, the dataset's utility extends to training controllable Text-to-Speech (TTS) models, underscoring its high quality and broad applicability for expressive speech synthesis. The complete dataset and model checkpoints are available at: https://github.com/bigai-nlco/UltraVoice.

Spoken dialogue plays a crucial role in human-AI interactions, necessitating dialogue-oriented spoken language models (SLMs). To develop versatile SLMs, large-scale and diverse speech datasets are essential. Additionally, to ensure hiqh-quality speech generation, the data must be spontaneous like in-wild data and must be acoustically clean with noise removed. Despite the critical need, no open-source corpus meeting all these criteria has been available. This study addresses this gap by constructing and releasing a large-scale spoken dialogue corpus, named Japanese Corpus for Human-AI Talks (J-CHAT), which is publicly accessible. Furthermore, this paper presents a language-independent method for corpus construction and describes experiments on dialogue generation using SLMs trained on J-CHAT. Experimental results indicate that the collected data from multiple domains by our method improve the naturalness and meaningfulness of dialogue generation.

Hospital information systems (HIS) have become an essential part of healthcare institutions and now incorporate prescribing support software. Prescription support software allows for structured information capture, which improves the safety, appropriateness and efficiency of prescriptions and reduces the number of adverse drug events (ADEs). However, such a system increases the amount of time physicians spend at a computer entering information instead of providing medical care. In addition, any new visiting clinician must learn to manage complex interfaces since each HIS has its own interfaces. In this paper, we present a natural language interface for e-prescribing software in the form of a spoken dialogue system accessible on a smartphone. This system allows prescribers to record their prescriptions verbally, a form of interaction closer to their usual practice. The system extracts the formal representation of the prescription ready to be checked by the prescribing software and uses the dialogue to request mandatory information, correct errors or warn of particular situations. Since, to the best of our knowledge, there is no existing voice-based prescription dialogue system, we present the system developed in a low-resource environment, focusing on dialogue modeling, semantic extraction and data augmentation. The system was evaluated in the wild with 55 participants. This evaluation showed that our system has an average prescription time of 66.15 seconds for physicians and 35.64 seconds for other experts, and a task success rate of 76\% for physicians and 72\% for other experts. All evaluation data were recorded and annotated to form PxCorpus, the first spoken drug prescription corpus that has been made fully available to the community (https://doi.org/10.5281/zenodo.6524162).

The advent of large language models (LLMs) has made it possible to generate natural written dialogues between two agents. However, generating human-like spoken dialogues from these written dialogues remains challenging. Spoken dialogues have several unique characteristics: they frequently include backchannels and laughter, and the smoothness of turn-taking significantly influences the fluidity of conversation. This study proposes CHATS - CHatty Agents Text-to-Speech - a discrete token-based system designed to generate spoken dialogues based on written dialogues. Our system can generate speech for both the speaker side and the listener side simultaneously, using only the transcription from the speaker side, which eliminates the need for transcriptions of backchannels or laughter. Moreover, CHATS facilitates natural turn-taking; it determines the appropriate duration of silence after each utterance in the absence of overlap, and it initiates the generation of overlapping speech based on the phoneme sequence of the next utterance in case of overlap. Experimental evaluations indicate that CHATS outperforms the text-to-speech baseline, producing spoken dialogues that are more interactive and fluid while retaining clarity and intelligibility.

End-to-end spoken dialogue models such as GPT-4o-audio have recently garnered significant attention in the speech domain. However, the evaluation of spoken dialogue models' conversational performance has largely been overlooked. This is primarily due to the intelligent chatbots convey a wealth of non-textual information which cannot be easily measured using text-based language models like ChatGPT. To address this gap, we propose WavReward, a reward feedback model based on audio language models that can evaluate both the IQ and EQ of spoken dialogue systems with speech input. Specifically, 1) based on audio language models, WavReward incorporates the deep reasoning process and the nonlinear reward mechanism for post-training. By utilizing multi-sample feedback via the reinforcement learning algorithm, we construct a specialized evaluator tailored to spoken dialogue models. 2) We introduce ChatReward-30K, a preference dataset used to train WavReward. ChatReward-30K includes both comprehension and generation aspects of spoken dialogue models. These scenarios span various tasks, such as text-based chats, nine acoustic attributes of instruction chats, and implicit chats. WavReward outperforms previous state-of-the-art evaluation models across multiple spoken dialogue scenarios, achieving a substantial improvement about Qwen2.5-Omni in objective accuracy from 55.1% to 91.5%. In subjective A/B testing, WavReward also leads by a margin of 83%. Comprehensive ablation studies confirm the necessity of each component of WavReward. All data and code will be publicly at https://github.com/jishengpeng/WavReward after the paper is accepted.

Generating spoken dialogue is more challenging than monologue text-to-speech (TTS) due to the need for realistic turn-taking and distinct speaker timbres. Existing spoken dialogue generation models, being auto-regressive, suffer from slow and unstable inference. To overcome these limitations, we introduce ZipVoice-Dialog, a non-autoregressive zero-shot spoken dialogue generation model built upon flow matching. Key designs include: 1) speaker-turn embeddings for precise speaker turn-taking; 2) a curriculum learning strategy for stable speech-text alignment; 3) specialized strategies to enable stereo dialogue generation. Additionally, recognizing the lack of open-source large-scale spoken dialogue datasets, we curated OpenDialog, a 6.8k-hour spoken dialogue dataset from in-the-wild speech data. Furthermore, we established a benchmark to comprehensively evaluate various models. Experimental results demonstrate that ZipVoice-Dialog achieves superior performance in intelligibility, speaker turn-taking accuracy, speaker similarity, and inference speed. Our codes, model checkpoints, demo samples, and the OpenDialog dataset are all publicly available at https://github.com/k2-fsa/ZipVoice.

In the real world, autonomous driving agents navigate in highly dynamic environments full of unexpected situations where pre-trained models are unreliable. In these situations, what is immediately available to vehicles is often only human operators. Empowering autonomous driving agents with the ability to navigate in a continuous and dynamic environment and to communicate with humans through sensorimotor-grounded dialogue becomes critical. To this end, we introduce Dialogue On the ROad To Handle Irregular Events (DOROTHIE), a novel interactive simulation platform that enables the creation of unexpected situations on the fly to support empirical studies on situated communication with autonomous driving agents. Based on this platform, we created the Situated Dialogue Navigation (SDN), a navigation benchmark of 183 trials with a total of 8415 utterances, around 18.7 hours of control streams, and 2.9 hours of trimmed audio. SDN is developed to evaluate the agent's ability to predict dialogue moves from humans as well as generate its own dialogue moves and physical navigation actions. We further developed a transformer-based baseline model for these SDN tasks. Our empirical results indicate that language guided-navigation in a highly dynamic environment is an extremely difficult task for end-to-end models. These results will provide insight towards future work on robust autonomous driving agents. The DOROTHIE platform, SDN benchmark, and code for the baseline model are available at https://github.com/sled-group/DOROTHIE.

The majority of current Text-to-Speech (TTS) datasets, which are collections of individual utterances, contain few conversational aspects. In this paper, we introduce DailyTalk, a high-quality conversational speech dataset designed for conversational TTS. We sampled, modified, and recorded 2,541 dialogues from the open-domain dialogue dataset DailyDialog inheriting its annotated attributes. On top of our dataset, we extend prior work as our baseline, where a non-autoregressive TTS is conditioned on historical information in a dialogue. From the baseline experiment with both general and our novel metrics, we show that DailyTalk can be used as a general TTS dataset, and more than that, our baseline can represent contextual information from DailyTalk. The DailyTalk dataset and baseline code are freely available for academic use with CC-BY-SA 4.0 license.

Dialogue models falter in noisy, multi-speaker environments, often producing irrelevant responses and awkward turn-taking. We present AV-Dialog, the first multimodal dialog framework that uses both audio and visual cues to track the target speaker, predict turn-taking, and generate coherent responses. By combining acoustic tokenization with multi-task, multi-stage training on monadic, synthetic, and real audio-visual dialogue datasets, AV-Dialog achieves robust streaming transcription, semantically grounded turn-boundary detection and accurate responses, resulting in a natural conversational flow. Experiments show that AV-Dialog outperforms audio-only models under interference, reducing transcription errors, improving turn-taking prediction, and enhancing human-rated dialogue quality. These results highlight the power of seeing as well as hearing for speaker-aware interaction, paving the way for {spoken} dialogue agents that perform {robustly} in real-world, noisy environments.

Recent advances in conversational AI have demonstrated impressive capabilities in single-turn responses, yet multi-turn dialogues remain challenging for even the most sophisticated language models. Current dialogue datasets are limited in their emotional range, domain diversity, turn depth, and are predominantly text-only, hindering progress in developing more human-like conversational systems across modalities. To address these limitations, we present DeepDialogue, a large-scale multimodal dataset containing 40,150 high-quality multi-turn dialogues spanning 41 domains and incorporating 20 distinct emotions with coherent emotional progressions. Our approach pairs 9 different language models (4B-72B parameters) to generate 65,600 initial conversations, which we then evaluate through a combination of human annotation and LLM-based quality filtering. The resulting dataset reveals fundamental insights: smaller models fail to maintain coherence beyond 6 dialogue turns; concrete domains (e.g., "cars," "travel") yield more meaningful conversations than abstract ones (e.g., "philosophy"); and cross-model interactions produce more coherent dialogues than same-model conversations. A key contribution of DeepDialogue is its speech component, where we synthesize emotion-consistent voices for all 40,150 dialogues, creating the first large-scale open-source multimodal dialogue dataset that faithfully preserves emotional context across multi-turn conversations.

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still lacking. To address this, we introduce EMO-Reasoning, a benchmark for assessing emotional coherence in dialogue systems. It leverages a curated dataset generated via text-to-speech to simulate diverse emotional states, overcoming the scarcity of emotional speech data. We further propose the Cross-turn Emotion Reasoning Score to assess the emotion transitions in multi-turn dialogues. Evaluating seven dialogue systems through continuous, categorical, and perceptual metrics, we show that our framework effectively detects emotional inconsistencies, providing insights for improving current dialogue systems. By releasing a systematic evaluation benchmark, we aim to advance emotion-aware spoken dialogue modeling toward more natural and adaptive interactions.

Achieving full-duplex communication in spoken dialogue systems (SDS) requires real-time coordination between listening, speaking, and thinking. This paper proposes a semantic voice activity detection (VAD) module as a dialogue manager (DM) to efficiently manage turn-taking in full-duplex SDS. Implemented as a lightweight (0.5B) LLM fine-tuned on full-duplex conversation data, the semantic VAD predicts four control tokens to regulate turn-switching and turn-keeping, distinguishing between intentional and unintentional barge-ins while detecting query completion for handling user pauses and hesitations. By processing input speech in short intervals, the semantic VAD enables real-time decision-making, while the core dialogue engine (CDE) is only activated for response generation, reducing computational overhead. This design allows independent DM optimization without retraining the CDE, balancing interaction accuracy and inference efficiency for scalable, next-generation full-duplex SDS.

Recent advancements in spoken dialogue models, exemplified by systems like GPT-4o, have captured significant attention in the speech domain. Compared to traditional three-tier cascaded spoken dialogue models that comprise speech recognition (ASR), large language models (LLMs), and text-to-speech (TTS), modern spoken dialogue models exhibit greater intelligence. These advanced spoken dialogue models not only comprehend audio, music, and other speech-related features, but also capture stylistic and timbral characteristics in speech. Moreover, they generate high-quality, multi-turn speech responses with low latency, enabling real-time interaction through simultaneous listening and speaking capability. Despite the progress in spoken dialogue systems, there is a lack of comprehensive surveys that systematically organize and analyze these systems and the underlying technologies. To address this, we have first compiled existing spoken dialogue systems in the chronological order and categorized them into the cascaded and end-to-end paradigms. We then provide an in-depth overview of the core technologies in spoken dialogue models, covering aspects such as speech representation, training paradigm, streaming, duplex, and interaction capabilities. Each section discusses the limitations of these technologies and outlines considerations for future research. Additionally, we present a thorough review of relevant datasets, evaluation metrics, and benchmarks from the perspectives of training and evaluating spoken dialogue systems. We hope this survey will contribute to advancing both academic research and industrial applications in the field of spoken dialogue systems. The related material is available at https://github.com/jishengpeng/WavChat.

End-to-end (E2E) spoken dialogue systems are increasingly replacing cascaded pipelines for voice-based human-AI interaction, processing raw audio directly without intermediate transcription. Existing benchmarks primarily evaluate these models on synthetic speech and single-turn tasks, leaving realistic multi-turn conversational ability underexplored. We introduce Audio MultiChallenge, an open-source benchmark to evaluate E2E spoken dialogue systems under natural multi-turn interaction patterns. Building on the text-based MultiChallenge framework, which evaluates Inference Memory, Instruction Retention, and Self Coherence, we introduce a new axis Voice Editing that tests robustness to mid-utterance speech repairs and backtracking. We further augment each axis to the audio modality, such as introducing Audio-Cue challenges for Inference Memory that require recalling ambient sounds and paralinguistic signals beyond semantic content. We curate 452 conversations from 47 speakers with 1,712 instance-specific rubrics through a hybrid audio-native agentic and human-in-the-loop pipeline that exposes model failures at scale while preserving natural disfluencies found in unscripted human speech. Our evaluation of proprietary and open-source models reveals that even frontier models struggle on our benchmark, with Gemini 3 Pro Preview (Thinking), our highest-performing model achieving a 54.65% pass rate. Error analysis shows that models fail most often on our new axes and that Self Coherence degrades with longer audio context. These failures reflect difficulty of tracking edits, audio cues, and long-range context in natural spoken dialogue. Audio MultiChallenge provides a reproducible testbed to quantify them and drive improvements in audio-native multi-turn interaction capability.

With recent advances in automatic speech recognition (ASR), large language models (LLMs), and text-to-speech (TTS) technologies, spoken dialogue systems (SDS) have become widely accessible. However, most existing SDS are limited to conventional spoken responses. We present SingingSDS, a cascaded SDS that responds through singing rather than speaking, fostering more affective, memorable, and pleasurable interactions in character-based roleplay and interactive entertainment scenarios. SingingSDS employs a modular ASR-LLM-SVS pipeline and supports a wide range of configurations across character personas, ASR and LLM backends, SVS models, melody sources, and voice profiles, tailored to different needs in terms of latency, quality, and musical style. SingingSDS is available as a plug-and-play web demo, featuring modular, open-source code that supports customization and extension. Demo: https://huggingface.co/spaces/espnet/SingingSDS. Code: https://github.com/SingingSDS/SingingSDS.

Recent advances in spoken dialogue language models (SDLMs) reflect growing interest in shifting from turn-based to full-duplex systems, where the models continuously perceive user speech streams while generating responses. This simultaneous listening and speaking design enables real-time interaction and the agent can handle dynamic conversational behaviors like user barge-in. However, during the listening phase, existing systems keep the agent idle by repeatedly predicting the silence token, which departs from human behavior: we usually engage in lightweight thinking during conversation rather than remaining absent-minded. Inspired by this, we propose Chronological Thinking, a on-the-fly conversational thinking mechanism that aims to improve response quality in full-duplex SDLMs. Specifically, chronological thinking presents a paradigm shift from conventional LLM thinking approaches, such as Chain-of-Thought, purpose-built for streaming acoustic input. (1) Strictly causal: the agent reasons incrementally while listening, updating internal hypotheses only from past audio with no lookahead. (2) No additional latency: reasoning is amortized during the listening window; once the user stops speaking, the agent halts thinking and begins speaking without further delay. Experiments demonstrate the effectiveness of chronological thinking through both objective metrics and human evaluations show consistent improvements in response quality. Furthermore, chronological thinking robustly handles conversational dynamics and attains competitive performance on full-duplex interaction metrics.

Full-duplex spoken dialogue systems (FDSDS) enable more natural human-machine interactions by allowing real-time user interruptions and backchanneling, compared to traditional SDS that rely on turn-taking. However, existing benchmarks lack metrics for FD scenes, e.g., evaluating model performance during user interruptions. In this paper, we present a comprehensive FD benchmarking pipeline utilizing LLMs, TTS, and ASR to address this gap. It assesses FDSDS's ability to handle user interruptions, manage delays, and maintain robustness in challenging scenarios with diverse novel metrics. We applied our benchmark to three open-source FDSDS (Moshi, Freeze-omni, and VITA-1.5) using over 40 hours of generated speech, with 293 simulated conversations and 1,200 interruptions. The results show that all models continue to face challenges, such as failing to respond to user interruptions, under frequent disruptions and noisy conditions. Demonstrations, data, and code will be released.

Full-duplex spoken dialogue systems, which can model simultaneous bidirectional features of human conversations such as speech overlaps and backchannels, have attracted significant attention recently. However, the study of full-duplex spoken dialogue systems for the Japanese language has been limited, and the research on their development in Japanese remains scarce. In this paper, we present the first publicly available full-duplex spoken dialogue model in Japanese, which is built upon Moshi, a full-duplex dialogue model in English. Our model is trained through a two-stage process: pre-training on a large-scale spoken dialogue data in Japanese, followed by fine-tuning on high-quality stereo spoken dialogue data. We further enhance the model's performance by incorporating synthetic dialogue data generated by a multi-stream text-to-speech system. Evaluation experiments demonstrate that the trained model outperforms Japanese baseline models in both naturalness and meaningfulness.

In this paper, we introduce a novel Face-to-Face spoken dialogue model. It processes audio-visual speech from user input and generates audio-visual speech as the response, marking the initial step towards creating an avatar chatbot system without relying on intermediate text. To this end, we newly introduce MultiDialog, the first large-scale multimodal (i.e., audio and visual) spoken dialogue corpus containing 340 hours of approximately 9,000 dialogues, recorded based on the open domain dialogue dataset, TopicalChat. The MultiDialog contains parallel audio-visual recordings of conversation partners acting according to the given script with emotion annotations, which we expect to open up research opportunities in multimodal synthesis. Our Face-to-Face spoken dialogue model incorporates a textually pretrained large language model and adapts it into the audio-visual spoken dialogue domain by incorporating speech-text joint pretraining. Through extensive experiments, we validate the effectiveness of our model in facilitating a face-to-face conversation. Demo and data are available at https://multidialog.github.io and https://huggingface.co/datasets/IVLLab/MultiDialog, respectively.

Knowledge-based authentication is crucial for task-oriented spoken dialogue systems that offer personalised and privacy-focused services. Such systems should be able to enrol (E), verify (V), and identify (I) new and recurring users based on their personal information, e.g. postcode, name, and date of birth. In this work, we formalise the three authentication tasks and their evaluation protocols, and we present EVI, a challenging spoken multilingual dataset with 5,506 dialogues in English, Polish, and French. Our proposed models set the first competitive benchmarks, explore the challenges of multilingual natural language processing of spoken dialogue, and set directions for future research.

End-to-end speech-in speech-out dialogue systems are emerging as a powerful alternative to traditional ASR-LLM-TTS pipelines, generating more natural, expressive responses with significantly lower latency. However, these systems remain prone to hallucinations due to limited factual grounding. While text-based dialogue systems address this challenge by integrating tools such as web search and knowledge graph APIs, we introduce the first approach to extend tool use directly into speech-in speech-out systems. A key challenge is that tool integration substantially increases response latency, disrupting conversational flow. To mitigate this, we propose Streaming Retrieval-Augmented Generation (Streaming RAG), a novel framework that reduces user-perceived latency by predicting tool queries in parallel with user speech, even before the user finishes speaking. Specifically, we develop a post-training pipeline that teaches the model when to issue tool calls during ongoing speech and how to generate spoken summaries that fuse audio queries with retrieved text results, thereby improving both accuracy and responsiveness. To evaluate our approach, we construct AudioCRAG, a benchmark created by converting queries from the publicly available CRAG dataset into speech form. Experimental results demonstrate that our streaming RAG approach increases QA accuracy by up to 200% relative (from 11.1% to 34.2% absolute) and further enhances user experience by reducing tool use latency by 20%. Importantly, our streaming RAG approach is modality-agnostic and can be applied equally to typed input, paving the way for more agentic, real-time AI assistants.

Empathy is crucial in enabling natural interactions within spoken dialogue systems, allowing machines to recognize and respond appropriately to paralinguistic cues such as age, gender, and emotion. Recent advancements in end-to-end speech language models, which unify speech understanding and generation, provide promising solutions. However, several challenges persist, including an over-reliance on large-scale dialogue datasets, insufficient extraction of paralinguistic cues vital for conveying empathy, and the lack of empathy-specific datasets and evaluation frameworks. To address these issues, we introduce OSUM-EChat, an open-source, end-to-end spoken dialogue system designed to enhance empathetic interactions, particularly in resource-limited settings. OSUM-EChat introduces two key innovations: (1) a three-stage understanding-driven spoken dialogue training strategy that extends the capabilities of a large speech understanding model to spoken dialogue tasks, and (2) a linguistic-paralinguistic dual thinking mechanism that integrates paralinguistic understanding through a chain of thought with dialogue generation, enabling the system to produce more empathetic responses. This approach reduces reliance on large-scale dialogue datasets while maintaining high-quality empathetic interactions. Additionally, we introduce the EChat-200K dataset, a rich corpus of empathetic speech-to-speech dialogues, and the EChat-eval benchmark, a comprehensive framework for evaluating the empathetic capabilities of dialogue systems. Experimental results demonstrate that OSUM-EChat outperforms end-to-end spoken dialogue models regarding empathetic responsiveness, validating its effectiveness.

In recent years, with advances in large language models (LLMs), end-to-end spoken dialogue models (SDMs) have made significant strides. Compared to text-based LLMs, the evaluation of SDMs needs to take speech-related aspects into account, such as paralinguistic information and speech quality. However, there is still a lack of comprehensive evaluations for SDMs in speech-to-speech (S2S) scenarios. To address this gap, we propose URO-Bench, an extensive benchmark for SDMs. Notably, URO-Bench is the first S2S benchmark that covers evaluations about multilingualism, multi-round dialogues, and paralinguistics. Our benchmark is divided into two difficulty levels: basic track and pro track, consisting of 16 and 20 datasets respectively, evaluating the model's abilities in Understanding, Reasoning, and Oral conversation. Evaluations on our proposed benchmark reveal that current open-source SDMs perform rather well in daily QA tasks, but lag behind their backbone LLMs in terms of instruction-following ability and also suffer from catastrophic forgetting. Their performance in advanced evaluations of paralinguistic information and audio understanding remains subpar, highlighting the need for further research in this direction. We hope that URO-Bench can effectively facilitate the development of spoken dialogue models by providing a multifaceted evaluation of existing models and helping to track progress in this area.

Speech encompasses a wealth of information, including but not limited to content, paralinguistic, and environmental information. This comprehensive nature of speech significantly impacts communication and is crucial for human-computer interaction. Chat-Oriented Large Language Models (LLMs), known for their general-purpose assistance capabilities, have evolved to handle multi-modal inputs, including speech. Although these models can be adept at recognizing and analyzing speech, they often fall short of generating appropriate responses. We argue that this is due to the lack of principles on task definition and model development, which requires open-source datasets and metrics suitable for model evaluation. To bridge the gap, we present SD-Eval, a benchmark dataset aimed at multidimensional evaluation of spoken dialogue understanding and generation. SD-Eval focuses on paralinguistic and environmental information and includes 7,303 utterances, amounting to 8.76 hours of speech data. The data is aggregated from eight public datasets, representing four perspectives: emotion, accent, age, and background sound. To assess the SD-Eval benchmark dataset, we implement three different models and construct a training set following a similar process as SD-Eval. The training set contains 1,052.72 hours of speech data and 724.4k utterances. We also conduct a comprehensive evaluation using objective evaluation methods (e.g. BLEU and ROUGE), subjective evaluations and LLM-based metrics for the generated responses. Models conditioned with paralinguistic and environmental information outperform their counterparts in both objective and subjective measures. Moreover, experiments demonstrate LLM-based metrics show a higher correlation with human evaluation compared to traditional metrics. We open-source SD-Eval at https://github.com/amphionspace/SD-Eval.

Large Language Models (LLMs) have demonstrated superior abilities in tasks such as chatting, reasoning, and question-answering. However, standard LLMs may ignore crucial paralinguistic information, such as sentiment, emotion, and speaking style, which are essential for achieving natural, human-like spoken conversation, especially when such information is conveyed by acoustic cues. We therefore propose Paralinguistics-enhanced Generative Pretrained Transformer (ParalinGPT), an LLM that utilizes text and speech modalities to better model the linguistic content and paralinguistic attributes of spoken dialogue. The model takes the conversational context of text, speech embeddings, and paralinguistic attributes as input prompts within a serialized multitasking multimodal framework. Specifically, our framework serializes tasks in the order of current paralinguistic attribute prediction, response paralinguistic attribute prediction, and response text generation with autoregressive conditioning. We utilize the Switchboard-1 corpus, including its sentiment labels as the paralinguistic attribute, as our spoken dialogue dataset. Experimental results indicate the proposed serialized multitasking method outperforms typical sequence classification techniques on current and response sentiment classification. Furthermore, leveraging conversational context and speech embeddings significantly improves both response text generation and sentiment prediction. Our proposed framework achieves relative improvements of 6.7%, 12.0%, and 3.5% in current sentiment accuracy, response sentiment accuracy, and response text BLEU score, respectively.

In this paper, we present Duplex Conversation, a multi-turn, multimodal spoken dialogue system that enables telephone-based agents to interact with customers like a human. We use the concept of full-duplex in telecommunication to demonstrate what a human-like interactive experience should be and how to achieve smooth turn-taking through three subtasks: user state detection, backchannel selection, and barge-in detection. Besides, we propose semi-supervised learning with multimodal data augmentation to leverage unlabeled data to increase model generalization. Experimental results on three sub-tasks show that the proposed method achieves consistent improvements compared with baselines. We deploy the Duplex Conversation to Alibaba intelligent customer service and share lessons learned in production. Online A/B experiments show that the proposed system can significantly reduce response latency by 50%.

We present Contextual Query Rewrite (CQR) a dataset for multi-domain task-oriented spoken dialogue systems that is an extension of the Stanford dialog corpus (Eric et al., 2017a). While previous approaches have addressed the issue of diverse schemas by learning candidate transformations (Naik et al., 2018), we instead model the reference resolution task as a user query reformulation task, where the dialog state is serialized into a natural language query that can be executed by the downstream spoken language understanding system. In this paper, we describe our methodology for creating the query reformulation extension to the dialog corpus, and present an initial set of experiments to establish a baseline for the CQR task. We have released the corpus to the public [1] to support further research in this area.

Multimodal language models that process both text and speech have a potential for applications in spoken dialogue systems. However, current models face two major challenges in response generation latency: (1) generating a spoken response requires the prior generation of a written response, and (2) speech sequences are significantly longer than text sequences. This study addresses these issues by extending the input and output sequences of the language model to support the parallel generation of text and speech. Our experiments on spoken question answering tasks demonstrate that our approach improves latency while maintaining the quality of response content. Additionally, we show that latency can be further reduced by generating speech in multiple sequences. Demo samples are available at https://rinnakk.github.io/research/publications/PSLM.

Inspired by the impressive capabilities of GPT-4o, there is growing interest in enabling speech language models (SLMs) to engage in natural, fluid spoken interactions with humans. Recent advancements have led to the development of several SLMs that demonstrate promising results in this area. However, current approaches have yet to fully exploit dual-channel speech data, which inherently captures the structure and dynamics of human conversation. In this work, we systematically explore the use of dual-channel speech data in the context of modern large language models, and introduce a novel generative modeling paradigm, Next-Token-Pair Prediction (NTPP), to enable speaker-independent dual-channel spoken dialogue learning using decoder-only architectures for the first time. We evaluate our approach on standard benchmarks, and empirical results show that our proposed method, NTPP, significantly improves the conversational abilities of SLMs in terms of turn-taking prediction, response coherence, and naturalness. Moreover, compared to existing methods, NTPP achieves substantially lower inference latency, highlighting its practical efficiency for real-time applications.

Recently, ``textless" speech language models (SLMs) based on speech units have made huge progress in generating naturalistic speech, including non-verbal vocalizations. However, the generated speech samples often lack semantic coherence. In this paper, we propose SLM and LLM Integration for spontaneous spoken Dialogue gEneration (SLIDE). Specifically, we first utilize an LLM to generate the textual content of spoken dialogue. Next, we convert the textual dialogues into phoneme sequences and use a two-tower transformer-based duration predictor to predict the duration of each phoneme. Finally, an SLM conditioned on the spoken phoneme sequences is used to vocalize the textual dialogue. Experimental results on the Fisher dataset demonstrate that our system can generate naturalistic spoken dialogue while maintaining high semantic coherence.

In recent years, we have observed a rapid advancement in speech language models (SpeechLLMs), catching up with humans' listening and reasoning abilities. SpeechLLMs have demonstrated impressive spoken dialog question-answering (SQA) performance in benchmarks like Gaokao, the English listening test of the college entrance exam in China, which seemingly requires understanding both the spoken content and voice characteristics of speakers in a conversation. However, after carefully examining Gaokao's questions, we find the correct answers to many questions can be inferred from the conversation transcript alone, i.e.\ without speaker segmentation and identification. Our evaluation of state-of-the-art models Qwen-Audio and WavLLM on both Gaokao and our proposed "What Do You Like?" dataset shows a significantly higher accuracy in these context-based questions than in identity-critical questions, which can only be answered reliably with correct speaker identification. The results and analysis suggest that when solving SQA, the current SpeechLLMs exhibit limited speaker awareness from the audio and behave similarly to an LLM reasoning from the conversation transcription without sound. We propose that tasks focused on identity-critical questions could offer a more accurate evaluation framework of SpeechLLMs in SQA.

The rapid advancement of large language models (LLMs) has significantly propelled the development of text-based chatbots, demonstrating their capability to engage in coherent and contextually relevant dialogues. However, extending these advancements to enable end-to-end speech-to-speech conversation bots remains a formidable challenge, primarily due to the extensive dataset and computational resources required. The conventional approach of cascading automatic speech recognition (ASR), LLM, and text-to-speech (TTS) models in a pipeline, while effective, suffers from unnatural prosody because it lacks direct interactions between the input audio and its transcribed text and the output audio. These systems are also limited by their inherent latency from the ASR process for real-time applications. This paper introduces Style-Talker, an innovative framework that fine-tunes an audio LLM alongside a style-based TTS model for fast spoken dialog generation. Style-Talker takes user input audio and uses transcribed chat history and speech styles to generate both the speaking style and text for the response. Subsequently, the TTS model synthesizes the speech, which is then played back to the user. While the response speech is being played, the input speech undergoes ASR processing to extract the transcription and speaking style, serving as the context for the ensuing dialogue turn. This novel pipeline accelerates the traditional cascade ASR-LLM-TTS systems while integrating rich paralinguistic information from input speech. Our experimental results show that Style-Talker significantly outperforms the conventional cascade and speech-to-speech baselines in terms of both dialogue naturalness and coherence while being more than 50% faster.

In spoken dialogue, even if two current turns are the same sentence, their responses might still differ when they are spoken in different styles. The spoken styles, containing paralinguistic and prosodic information, mark the most significant difference between text and speech modality. When using text-only LLMs to model spoken dialogue, text-only LLMs cannot give different responses based on the speaking style of the current turn. In this paper, we focus on enabling LLMs to listen to the speaking styles and respond properly. Our goal is to teach the LLM that "even if the sentences are identical if they are spoken in different styles, their corresponding responses might be different". Since there is no suitable dataset for achieving this goal, we collect a speech-to-speech dataset, StyleTalk, with the following desired characteristics: when two current speeches have the same content but are spoken in different styles, their responses will be different. To teach LLMs to understand and respond properly to the speaking styles, we propose the Spoken-LLM framework that can model the linguistic content and the speaking styles. We train Spoken-LLM using the StyleTalk dataset and devise a two-stage training pipeline to help the Spoken-LLM better learn the speaking styles. Based on extensive experiments, we show that Spoken-LLM outperforms text-only baselines and prior speech LLMs methods.

We introduce Moshi, a speech-text foundation model and full-duplex spoken dialogue framework. Current systems for spoken dialogue rely on pipelines of independent components, namely voice activity detection, speech recognition, textual dialogue and text-to-speech. Such frameworks cannot emulate the experience of real conversations. First, their complexity induces a latency of several seconds between interactions. Second, text being the intermediate modality for dialogue, non-linguistic information that modifies meaning -- such as emotion or non-speech sounds -- is lost in the interaction. Finally, they rely on a segmentation into speaker turns, which does not take into account overlapping speech, interruptions and interjections. Moshi solves these independent issues altogether by casting spoken dialogue as speech-to-speech generation. Starting from a text language model backbone, Moshi generates speech as tokens from the residual quantizer of a neural audio codec, while modeling separately its own speech and that of the user into parallel streams. This allows for the removal of explicit speaker turns, and the modeling of arbitrary conversational dynamics. We moreover extend the hierarchical semantic-to-acoustic token generation of previous work to first predict time-aligned text tokens as a prefix to audio tokens. Not only this "Inner Monologue" method significantly improves the linguistic quality of generated speech, but we also illustrate how it can provide streaming speech recognition and text-to-speech. Our resulting model is the first real-time full-duplex spoken large language model, with a theoretical latency of 160ms, 200ms in practice, and is available at https://github.com/kyutai-labs/moshi.

Research on human spoken language has shown that speech plays an important role in identifying speaker personality traits. In this work, we propose an approach for identifying speaker personality traits using overlap dynamics in multiparty spoken dialogues. We first define a set of novel features representing the overlap dynamics of each speaker. We then investigate the impact of speaker personality traits on these features using ANOVA tests. We find that features of overlap dynamics significantly vary for speakers with different levels of both Extraversion and Conscientiousness. Finally, we find that classifiers using only overlap dynamics features outperform random guessing in identifying Extraversion and Agreeableness, and that the improvements are statistically significant.

This paper explores the potential of constructing an AI spoken dialogue system that "thinks how to respond" and "thinks how to speak" simultaneously, which more closely aligns with the human speech production process compared to the current cascade pipeline of independent chatbot and Text-to-Speech (TTS) modules. We hypothesize that Large Language Models (LLMs) with billions of parameters possess significant speech understanding capabilities and can jointly model dialogue responses and linguistic features. We conduct two sets of experiments: 1) Prosodic structure prediction, a typical front-end task in TTS, demonstrating the speech understanding ability of LLMs, and 2) Further integrating dialogue response and a wide array of linguistic features using a unified encoding format. Our results indicate that the LLM-based approach is a promising direction for building unified spoken dialogue systems.

The natural language generation (NLG) component of a spoken dialogue system (SDS) usually needs a substantial amount of handcrafting or a well-labeled dataset to be trained on. These limitations add significantly to development costs and make cross-domain, multi-lingual dialogue systems intractable. Moreover, human languages are context-aware. The most natural response should be directly learned from data rather than depending on predefined syntaxes or rules. This paper presents a statistical language generator based on a joint recurrent and convolutional neural network structure which can be trained on dialogue act-utterance pairs without any semantic alignments or predefined grammar trees. Objective metrics suggest that this new model outperforms previous methods under the same experimental conditions. Results of an evaluation by human judges indicate that it produces not only high quality but linguistically varied utterances which are preferred compared to n-gram and rule-based systems.

Despite broad interest in modeling spoken dialogue agents, most approaches are inherently "half-duplex" -- restricted to turn-based interaction with responses requiring explicit prompting by the user or implicit tracking of interruption or silence events. Human dialogue, by contrast, is "full-duplex" allowing for rich synchronicity in the form of quick and dynamic turn-taking, overlapping speech, and backchanneling. Technically, the challenge of achieving full-duplex dialogue with LLMs lies in modeling synchrony as pre-trained LLMs do not have a sense of "time". To bridge this gap, we propose Synchronous LLMs for full-duplex spoken dialogue modeling. We design a novel mechanism to integrate time information into Llama3-8b so that they run synchronously with the real-world clock. We also introduce a training recipe that uses 212k hours of synthetic spoken dialogue data generated from text dialogue data to create a model that generates meaningful and natural spoken dialogue, with just 2k hours of real-world spoken dialogue data. Synchronous LLMs outperform state-of-the-art in dialogue meaningfulness while maintaining naturalness. Finally, we demonstrate the model's ability to participate in full-duplex dialogue by simulating interaction between two agents trained on different datasets, while considering Internet-scale latencies of up to 240 ms. Webpage: https://syncllm.cs.washington.edu/.

Proposal of large-scale datasets has facilitated research on deep neural models for news summarization. Deep learning can also be potentially useful for spoken dialogue summarization, which can benefit a range of real-life scenarios including customer service management and medication tracking. To this end, we propose DialogSum, a large-scale labeled dialogue summarization dataset. We conduct empirical analysis on DialogSum using state-of-the-art neural summarizers. Experimental results show unique challenges in dialogue summarization, such as spoken terms, special discourse structures, coreferences and ellipsis, pragmatics and social common sense, which require specific representation learning technologies to better deal with.

A problem with many current Large Language Model (LLM) driven spoken dialogues is the response time. Some efforts such as Groq address this issue by lightning fast processing of the LLM, but we know from the cognitive psychology literature that in human-to-human dialogue often responses occur prior to the speaker completing their utterance. No amount of delay for LLM processing is acceptable if we wish to maintain human dialogue latencies. In this paper, we discuss methods for understanding an utterance in close to real time and generating a response so that the system can comply with human-level conversational turn delays. This means that the information content of the final part of the speaker's utterance is lost to the LLM. Using the Google NaturalQuestions (NQ) database, our results show GPT-4 can effectively fill in missing context from a dropped word at the end of a question over 60% of the time. We also provide some examples of utterances and the impacts of this information loss on the quality of LLM response in the context of an avatar that is currently under development. These results indicate that a simple classifier could be used to determine whether a question is semantically complete, or requires a filler phrase to allow a response to be generated within human dialogue time constraints.

Spoken medical dialogue systems are increasingly attracting interest to enhance access to healthcare services and improve quality and traceability of patient care. In this paper, we focus on medical drug prescriptions acquired on smartphones through spoken dialogue. Such systems would facilitate the traceability of care and would free clinicians' time. However, there is a lack of speech corpora to develop such systems since most of the related corpora are in text form and in English. To facilitate the research and development of spoken medical dialogue systems, we present, to the best of our knowledge, the first spoken medical drug prescriptions corpus, named PxSLU. It contains 4 hours of transcribed and annotated dialogues of drug prescriptions in French acquired through an experiment with 55 participants experts and non-experts in prescriptions. We also present some experiments that demonstrate the interest of this corpus for the evaluation and development of medical dialogue systems.

In this work, we investigate the human perception of coherence in open-domain dialogues. In particular, we address the problem of annotating and modeling the coherence of next-turn candidates while considering the entire history of the dialogue. First, we create the Switchboard Coherence (SWBD-Coh) corpus, a dataset of human-human spoken dialogues annotated with turn coherence ratings, where next-turn candidate utterances ratings are provided considering the full dialogue context. Our statistical analysis of the corpus indicates how turn coherence perception is affected by patterns of distribution of entities previously introduced and the Dialogue Acts used. Second, we experiment with different architectures to model entities, Dialogue Acts and their combination and evaluate their performance in predicting human coherence ratings on SWBD-Coh. We find that models combining both DA and entity information yield the best performances both for response selection and turn coherence rating.

Large Language Model (LLM)-enhanced agents become increasingly prevalent in Human-AI communication, offering vast potential from entertainment to professional domains. However, current multi-modal dialogue systems overlook the acoustic information present in speech, which is crucial for understanding human communication nuances. This oversight can lead to misinterpretations of speakers' intentions, resulting in inconsistent or even contradictory responses within dialogues. To bridge this gap, in this paper, we propose PerceptiveAgent, an empathetic multi-modal dialogue system designed to discern deeper or more subtle meanings beyond the literal interpretations of words through the integration of speech modality perception. Employing LLMs as a cognitive core, PerceptiveAgent perceives acoustic information from input speech and generates empathetic responses based on speaking styles described in natural language. Experimental results indicate that PerceptiveAgent excels in contextual understanding by accurately discerning the speakers' true intentions in scenarios where the linguistic meaning is either contrary to or inconsistent with the speaker's true feelings, producing more nuanced and expressive spoken dialogues. Code is publicly available at: https://github.com/Haoqiu-Yan/PerceptiveAgent.

Recently, speech-text pre-training methods have shown remarkable success in many speech and natural language processing tasks. However, most previous pre-trained models are usually tailored for one or two specific tasks, but fail to conquer a wide range of speech-text tasks. In addition, existing speech-text pre-training methods fail to explore the contextual information within a dialogue to enrich utterance representations. In this paper, we propose Speech-text dialog Pre-training for spoken dialog understanding with ExpliCiT cRoss-Modal Alignment (SPECTRA), which is the first-ever speech-text dialog pre-training model. Concretely, to consider the temporality of speech modality, we design a novel temporal position prediction task to capture the speech-text alignment. This pre-training task aims to predict the start and end time of each textual word in the corresponding speech waveform. In addition, to learn the characteristics of spoken dialogs, we generalize a response selection task from textual dialog pre-training to speech-text dialog pre-training scenarios. Experimental results on four different downstream speech-text tasks demonstrate the superiority of SPECTRA in learning speech-text alignment and multi-turn dialog context.

The recent text-to-speech (TTS) has achieved quality comparable to that of humans; however, its application in spoken dialogue has not been widely studied. This study aims to realize a TTS that closely resembles human dialogue. First, we record and transcribe actual spontaneous dialogues. Then, the proposed dialogue TTS is trained in two stages: first stage, variational autoencoder (VAE)-VITS or Gaussian mixture variational autoencoder (GMVAE)-VITS is trained, which introduces an utterance-level latent variable into variational inference with adversarial learning for end-to-end text-to-speech (VITS), a recently proposed end-to-end TTS model. A style encoder that extracts a latent speaking style representation from speech is trained jointly with TTS. In the second stage, a style predictor is trained to predict the speaking style to be synthesized from dialogue history. During inference, by passing the speaking style representation predicted by the style predictor to VAE/GMVAE-VITS, speech can be synthesized in a style appropriate to the context of the dialogue. Subjective evaluation results demonstrate that the proposed method outperforms the original VITS in terms of dialogue-level naturalness.

Spoken dialogue systems often rely on cascaded pipelines that transcribe, process, and resynthesize speech. While effective, this design discards paralinguistic cues and limits expressivity. Recent end-to-end methods reduce latency and better preserve these cues, yet still rely on text intermediates, creating a fundamental bottleneck. We present MOSS-Speech, a true speech-to-speech large language model that directly understands and generates speech without relying on text guidance. Our approach combines a modality-based layer-splitting architecture with a frozen pre-training strategy, preserving the reasoning and knowledge of pretrained text LLMs while adding native speech capabilities. Experiments show that our model achieves state-of-the-art results in spoken question answering and delivers comparable speech-to-speech performance relative to existing text-guided systems, while still maintaining competitive text performance. By narrowing the gap between text-guided and direct speech generation, our work establishes a new paradigm for expressive and efficient end-to-end speech interaction.

Spoken dialogue models have significantly advanced intelligent human-computer interaction, yet they lack a plug-and-play full-duplex prediction module for semantic endpoint detection, hindering seamless audio interactions. In this paper, we introduce Phoenix-VAD, an LLM-based model that enables streaming semantic endpoint detection. Specifically, Phoenix-VAD leverages the semantic comprehension capability of the LLM and a sliding window training strategy to achieve reliable semantic endpoint detection while supporting streaming inference. Experiments on both semantically complete and incomplete speech scenarios indicate that Phoenix-VAD achieves excellent and competitive performance. Furthermore, this design enables the full-duplex prediction module to be optimized independently of the dialogue model, providing more reliable and flexible support for next-generation human-computer interaction.

Spoken dialogue systems increasingly employ large language models (LLMs) to leverage their advanced reasoning capabilities. However, direct application of LLMs in spoken communication often yield suboptimal results due to mismatches between optimal textual and verbal delivery. While existing approaches adapt LLMs to produce speech-friendly outputs, their impact on reasoning performance remains underexplored. In this work, we propose Think-Verbalize-Speak, a framework that decouples reasoning from spoken delivery to preserve the full reasoning capacity of LLMs. Central to our method is verbalizing, an intermediate step that translates thoughts into natural, speech-ready text. We also introduce ReVerT, a latency-efficient verbalizer based on incremental and asynchronous summarization. Experiments across multiple benchmarks show that our method enhances speech naturalness and conciseness with minimal impact on reasoning. The project page with the dataset and the source code is available at https://yhytoto12.github.io/TVS-ReVerT

Spoken dialogue systems powered by large language models have demonstrated remarkable abilities in understanding human speech and generating appropriate spoken responses. However, these systems struggle with end-turn detection (ETD) -- the ability to distinguish between user turn completion and hesitation. This limitation often leads to premature or delayed responses, disrupting the flow of spoken conversations. In this paper, we introduce the ETD Dataset, the first public dataset for end-turn detection. The ETD dataset consists of both synthetic speech data generated with text-to-speech models and real-world speech data collected from web sources. We also propose SpeculativeETD, a novel collaborative inference framework that balances efficiency and accuracy to improve real-time ETD in resource-constrained environments. Our approach jointly employs a lightweight GRU-based model, which rapidly detects the non-speaking units in real-time on local devices, and a high-performance Wav2vec-based model running on the server to make a more challenging classification of distinguishing turn ends from mere pauses. Experiments demonstrate that the proposed SpeculativeETD significantly improves ETD accuracy while keeping the required computations low. Datasets and code will be available after the review.

A voice AI agent that blends seamlessly into daily life would interact with humans in an autonomous, real-time, and emotionally expressive manner. Rather than merely reacting to commands, it would continuously listen, reason, and respond proactively, fostering fluid, dynamic, and emotionally resonant interactions. We introduce Voila, a family of large voice-language foundation models that make a step towards this vision. Voila moves beyond traditional pipeline systems by adopting a new end-to-end architecture that enables full-duplex, low-latency conversations while preserving rich vocal nuances such as tone, rhythm, and emotion. It achieves a response latency of just 195 milliseconds, surpassing the average human response time. Its hierarchical multi-scale Transformer integrates the reasoning capabilities of large language models (LLMs) with powerful acoustic modeling, enabling natural, persona-aware voice generation -- where users can simply write text instructions to define the speaker's identity, tone, and other characteristics. Moreover, Voila supports over one million pre-built voices and efficient customization of new ones from brief audio samples as short as 10 seconds. Beyond spoken dialogue, Voila is designed as a unified model for a wide range of voice-based applications, including automatic speech recognition (ASR), Text-to-Speech (TTS), and, with minimal adaptation, multilingual speech translation. Voila is fully open-sourced to support open research and accelerate progress toward next-generation human-machine interactions.

Full-duplex spoken dialogue systems significantly advance over traditional turn-based dialogue systems, as they allow simultaneous bidirectional communication, closely mirroring human-human interactions. However, achieving low latency and natural interactions in full-duplex dialogue systems remains a significant challenge, especially considering human conversation dynamics such as interruptions, backchannels, and overlapping speech. In this paper, we introduce a novel End-to-End GPT-based model OmniFlatten for full-duplex conversation, capable of effectively modeling the complex behaviors inherent to natural conversations with low latency. To achieve full-duplex communication capabilities, we propose a multi-stage post-training scheme that progressively adapts a text-based large language model (LLM) backbone into a speech-text dialogue LLM, capable of generating text and speech in real time, without modifying the architecture of the backbone LLM. The training process comprises three stages: modality alignment, half-duplex dialogue learning, and full-duplex dialogue learning. Throughout all training stages, we standardize the data using a flattening operation, which allows us to unify the training methods and the model architecture across different modalities and tasks. Our approach offers a straightforward modeling technique and a promising research direction for developing efficient and natural end-to-end full-duplex spoken dialogue systems. Audio samples of dialogues generated by OmniFlatten can be found at this web site (https://omniflatten.github.io/).

In a spoken dialogue system, an NLU model is preceded by a speech recognition system that can deteriorate the performance of natural language understanding. This paper proposes a method for investigating the impact of speech recognition errors on the performance of natural language understanding models. The proposed method combines the back transcription procedure with a fine-grained technique for categorizing the errors that affect the performance of NLU models. The method relies on the usage of synthesized speech for NLU evaluation. We show that the use of synthesized speech in place of audio recording does not change the outcomes of the presented technique in a significant way.

Recent advances in text-to-speech (TTS) synthesis have significantly improved speech expressiveness and naturalness. However, most existing systems are tailored for single-speaker synthesis and fall short in generating coherent multi-speaker conversational speech. This technical report presents SoulX-Podcast, a system designed for podcast-style multi-turn, multi-speaker dialogic speech generation, while also achieving state-of-the-art performance in conventional TTS tasks. To meet the higher naturalness demands of multi-turn spoken dialogue, SoulX-Podcast integrates a range of paralinguistic controls and supports both Mandarin and English, as well as several Chinese dialects, including Sichuanese, Henanese, and Cantonese, enabling more personalized podcast-style speech generation. Experimental results demonstrate that SoulX-Podcast can continuously produce over 90 minutes of conversation with stable speaker timbre and smooth speaker transitions. Moreover, speakers exhibit contextually adaptive prosody, reflecting natural rhythm and intonation changes as dialogues progress. Across multiple evaluation metrics, SoulX-Podcast achieves state-of-the-art performance in both monologue TTS and multi-turn conversational speech synthesis.

We introduce Baichuan-Audio, an end-to-end audio large language model that seamlessly integrates audio understanding and generation. It features a text-guided aligned speech generation mechanism, enabling real-time speech interaction with both comprehension and generation capabilities. Baichuan-Audio leverages a pre-trained ASR model, followed by multi-codebook discretization of speech at a frame rate of 12.5 Hz. This multi-codebook setup ensures that speech tokens retain both semantic and acoustic information. To further enhance modeling, an independent audio head is employed to process audio tokens, effectively capturing their unique characteristics. To mitigate the loss of intelligence during pre-training and preserve the original capabilities of the LLM, we propose a two-stage pre-training strategy that maintains language understanding while enhancing audio modeling. Following alignment, the model excels in real-time speech-based conversation and exhibits outstanding question-answering capabilities, demonstrating its versatility and efficiency. The proposed model demonstrates superior performance in real-time spoken dialogue and exhibits strong question-answering abilities. Our code, model and training data are available at https://github.com/baichuan-inc/Baichuan-Audio

Recent advancements highlight the potential of end-to-end real-time spoken dialogue systems, showcasing their low latency and high quality. In this paper, we introduce SLAM-Omni, a timbre-controllable, end-to-end voice interaction system with single-stage training. SLAM-Omni achieves zero-shot timbre control by modeling spoken language with semantic tokens and decoupling speaker information to a vocoder. By predicting grouped speech semantic tokens at each step, our method significantly reduces the sequence length of audio tokens, accelerating both training and inference. Additionally, we propose historical text prompting to compress dialogue history, facilitating efficient multi-round interactions. Comprehensive evaluations reveal that SLAM-Omni outperforms prior models of similar scale, requiring only 15 hours of training on 4 GPUs with limited data. Notably, it is the first spoken dialogue system to achieve competitive performance with a single-stage training approach, eliminating the need for pre-training on TTS or ASR tasks. Further experiments validate its multilingual and multi-turn dialogue capabilities on larger datasets.

While voice technologies increasingly serve aging populations, current systems exhibit significant performance gaps due to inadequate training data capturing elderly-specific vocal characteristics like presbyphonia and dialectal variations. The limited data available on super-aged individuals in existing elderly speech datasets, coupled with overly simple recording styles and annotation dimensions, exacerbates this issue. To address the critical scarcity of speech data from individuals aged 75 and above, we introduce SeniorTalk, a carefully annotated Chinese spoken dialogue dataset. This dataset contains 55.53 hours of speech from 101 natural conversations involving 202 participants, ensuring a strategic balance across gender, region, and age. Through detailed annotation across multiple dimensions, it can support a wide range of speech tasks. We perform extensive experiments on speaker verification, speaker diarization, speech recognition, and speech editing tasks, offering crucial insights for the development of speech technologies targeting this age group.

This paper summarises the experimental setup and results of the first shared task on end-to-end (E2E) natural language generation (NLG) in spoken dialogue systems. Recent end-to-end generation systems are promising since they reduce the need for data annotation. However, they are currently limited to small, delexicalised datasets. The E2E NLG shared task aims to assess whether these novel approaches can generate better-quality output by learning from a dataset containing higher lexical richness, syntactic complexity and diverse discourse phenomena. We compare 62 systems submitted by 17 institutions, covering a wide range of approaches, including machine learning architectures -- with the majority implementing sequence-to-sequence models (seq2seq) -- as well as systems based on grammatical rules and templates.

The growing capabilities of large language models and multimodal systems have spurred interest in voice-first AI assistants, yet existing benchmarks are inadequate for evaluating the full range of these systems' capabilities. We introduce VoiceAssistant-Eval, a comprehensive benchmark designed to assess AI assistants across listening, speaking, and viewing. VoiceAssistant-Eval comprises 10,497 curated examples spanning 13 task categories. These tasks include natural sounds, music, and spoken dialogue for listening; multi-turn dialogue, role-play imitation, and various scenarios for speaking; and highly heterogeneous images for viewing. To demonstrate its utility, we evaluate 21 open-source models and GPT-4o-Audio, measuring the quality of the response content and speech, as well as their consistency. The results reveal three key findings: (1) proprietary models do not universally outperform open-source models; (2) most models excel at speaking tasks but lag in audio understanding; and (3) well-designed smaller models can rival much larger ones. Notably, the mid-sized Step-Audio-2-mini (7B) achieves more than double the listening accuracy of LLaMA-Omni2-32B-Bilingual. However, challenges remain: multimodal (audio plus visual) input and role-play voice imitation tasks are difficult for current models, and significant gaps persist in robustness and safety alignment. VoiceAssistant-Eval identifies these gaps and establishes a rigorous framework for evaluating and guiding the development of next-generation AI assistants. Code and data will be released at https://mathllm.github.io/VoiceAssistantEval/ .

Full-duplex multimodal large language models (LLMs) provide a unified framework for addressing diverse speech understanding and generation tasks, enabling more natural and seamless human-machine conversations. Unlike traditional modularised conversational AI systems, which separate speech recognition, understanding, and text-to-speech generation into distinct components, multimodal LLMs operate as single end-to-end models. This streamlined design eliminates error propagation across components and fully leverages the rich non-verbal information embedded in input speech signals. We introduce SALMONN-omni, a codec-free, full-duplex speech understanding and generation model capable of simultaneously listening to its own generated speech and background sounds while speaking. To support this capability, we propose a novel duplex spoken dialogue framework incorporating a ``thinking'' mechanism that facilitates asynchronous text and speech generation relying on embeddings instead of codecs (quantized speech and audio tokens). Experimental results demonstrate SALMONN-omni's versatility across a broad range of streaming speech tasks, including speech recognition, speech enhancement, and spoken question answering. Additionally, SALMONN-omni excels at managing turn-taking, barge-in, and echo cancellation scenarios, establishing its potential as a robust prototype for full-duplex conversational AI systems. To the best of our knowledge, SALMONN-omni is the first codec-free model of its kind. A full technical report along with model checkpoints will be released soon.

Subtitling plays a crucial role in enhancing the accessibility of audiovisual content and encompasses three primary subtasks: translating spoken dialogue, segmenting translations into concise textual units, and estimating timestamps that govern their on-screen duration. Past attempts to automate this process rely, to varying degrees, on automatic transcripts, employed diversely for the three subtasks. In response to the acknowledged limitations associated with this reliance on transcripts, recent research has shifted towards transcription-free solutions for translation and segmentation, leaving the direct generation of timestamps as uncharted territory. To fill this gap, we introduce the first direct model capable of producing automatic subtitles, entirely eliminating any dependence on intermediate transcripts also for timestamp prediction. Experimental results, backed by manual evaluation, showcase our solution's new state-of-the-art performance across multiple language pairs and diverse conditions.

This paper investigates the application of voice activity projection (VAP), a predictive turn-taking model for spoken dialogue, on multilingual data, encompassing English, Mandarin, and Japanese. The VAP model continuously predicts the upcoming voice activities of participants in dyadic dialogue, leveraging a cross-attention Transformer to capture the dynamic interplay between participants. The results show that a monolingual VAP model trained on one language does not make good predictions when applied to other languages. However, a multilingual model, trained on all three languages, demonstrates predictive performance on par with monolingual models across all languages. Further analyses show that the multilingual model has learned to discern the language of the input signal. We also analyze the sensitivity to pitch, a prosodic cue that is thought to be important for turn-taking. Finally, we compare two different audio encoders, contrastive predictive coding (CPC) pre-trained on English, with a recent model based on multilingual wav2vec 2.0 (MMS).

Recent advances in Multimodal Large Language Models (MLLMs) have driven rapid progress in Vision-Language-Action (VLA) models for robotic manipulation. Although effective in many scenarios, current approaches largely rely on explicit instructions, whereas in real-world interactions, humans rarely issue instructions directly. Effective collaboration requires robots to infer user intentions proactively. In this work, we introduce cross-modal contextual instructions, a new setting where intent is derived from spoken dialogue, environmental sounds, and visual cues rather than explicit commands. To address this new setting, we present RoboOmni, a Perceiver-Thinker-Talker-Executor framework based on end-to-end omni-modal LLMs that unifies intention recognition, interaction confirmation, and action execution. RoboOmni fuses auditory and visual signals spatiotemporally for robust intention recognition, while supporting direct speech interaction. To address the absence of training data for proactive intention recognition in robotic manipulation, we build OmniAction, comprising 140k episodes, 5k+ speakers, 2.4k event sounds, 640 backgrounds, and six contextual instruction types. Experiments in simulation and real-world settings show that RoboOmni surpasses text- and ASR-based baselines in success rate, inference speed, intention recognition, and proactive assistance.

GPT-4o, an omni-modal model that enables vocal conversations with diverse emotions and tones, marks a milestone for omni-modal foundation models. However, empowering Large Language Models to perceive and generate images, texts, and speeches end-to-end with publicly available data remains challenging in the open-source community. Existing vision-language models rely on external tools for the speech processing, while speech-language models still suffer from limited or even without vision-understanding abilities. To address this gap, we propose EMOVA (EMotionally Omni-present Voice Assistant), to enable Large Language Models with end-to-end speech capabilities while maintaining the leading vision-language performance. With a semantic-acoustic disentangled speech tokenizer, we notice surprisingly that omni-modal alignment can further enhance vision-language and speech abilities compared with the corresponding bi-modal aligned counterparts. Moreover, a lightweight style module is proposed for flexible speech style controls (e.g., emotions and pitches). For the first time, EMOVA achieves state-of-the-art performance on both the vision-language and speech benchmarks, and meanwhile, supporting omni-modal spoken dialogue with vivid emotions.

Full-Duplex Speech-to-Speech Large Language Models (LLMs) are foundational to natural human-computer interaction, enabling real-time spoken dialogue systems. However, benchmarking and modeling these models remains a fundamental challenge. We introduce FLEXI, the first benchmark for full-duplex LLM-human spoken interaction that explicitly incorporates model interruption in emergency scenarios. FLEXI systematically evaluates the latency, quality, and conversational effectiveness of real-time dialogue through six diverse human-LLM interaction scenarios, revealing significant gaps between open source and commercial models in emergency awareness, turn terminating, and interaction latency. Finally, we suggest that next token-pair prediction offers a promising path toward achieving truly seamless and human-like full-duplex interaction.

Speech-to-Speech (S2S) Large Language Models (LLMs) are foundational to natural human-computer interaction, enabling end-to-end spoken dialogue systems. However, evaluating these models remains a fundamental challenge. We propose SageLM, an end-to-end, multi-aspect, and explainable speech LLM for comprehensive S2S LLMs evaluation. First, unlike cascaded approaches that disregard acoustic features, SageLM jointly assesses both semantic and acoustic dimensions. Second, it leverages rationale-based supervision to enhance explainability and guide model learning, achieving superior alignment with evaluation outcomes compared to rule-based reinforcement learning methods. Third, we introduce SpeechFeedback, a synthetic preference dataset, and employ a two-stage training paradigm to mitigate the scarcity of speech preference data. Trained on both semantic and acoustic dimensions, SageLM achieves an 82.79\% agreement rate with human evaluators, outperforming cascaded and SLM-based baselines by at least 7.42\% and 26.20\%, respectively.

Singlish, a Creole language rooted in English, is a key focus in linguistic research within multilingual and multicultural contexts. However, its spoken form remains underexplored, limiting insights into its linguistic structure and applications. To address this gap, we standardize and annotate the largest spoken Singlish corpus, introducing the Multitask National Speech Corpus (MNSC). These datasets support diverse tasks, including Automatic Speech Recognition (ASR), Spoken Question Answering (SQA), Spoken Dialogue Summarization (SDS), and Paralinguistic Question Answering (PQA). We release standardized splits and a human-verified test set to facilitate further research. Additionally, we propose SingAudioLLM, a multi-task multimodal model leveraging multimodal large language models to handle these tasks concurrently. Experiments reveal our models adaptability to Singlish context, achieving state-of-the-art performance and outperforming prior models by 10-30% in comparison with other AudioLLMs and cascaded solutions.

Large language models (LLMs) have exhibited remarkable capabilities across a variety of domains and tasks, challenging our understanding of learning and cognition. Despite the recent success, current LLMs are not capable of processing complex audio information or conducting spoken conversations (like Siri or Alexa). In this work, we propose a multi-modal AI system named AudioGPT, which complements LLMs (i.e., ChatGPT) with 1) foundation models to process complex audio information and solve numerous understanding and generation tasks; and 2) the input/output interface (ASR, TTS) to support spoken dialogue. With an increasing demand to evaluate multi-modal LLMs of human intention understanding and cooperation with foundation models, we outline the principles and processes and test AudioGPT in terms of consistency, capability, and robustness. Experimental results demonstrate the capabilities of AudioGPT in solving AI tasks with speech, music, sound, and talking head understanding and generation in multi-round dialogues, which empower humans to create rich and diverse audio content with unprecedented ease. Our system is publicly available at https://github.com/AIGC-Audio/AudioGPT.

The remarkable success of transformers in the field of natural language processing has sparked the interest of the speech-processing community, leading to an exploration of their potential for modeling long-range dependencies within speech sequences. Recently, transformers have gained prominence across various speech-related domains, including automatic speech recognition, speech synthesis, speech translation, speech para-linguistics, speech enhancement, spoken dialogue systems, and numerous multimodal applications. In this paper, we present a comprehensive survey that aims to bridge research studies from diverse subfields within speech technology. By consolidating findings from across the speech technology landscape, we provide a valuable resource for researchers interested in harnessing the power of transformers to advance the field. We identify the challenges encountered by transformers in speech processing while also offering insights into potential solutions to address these issues.

Task-oriented dialogue (TOD) models have made significant progress in recent years. However, previous studies primarily focus on datasets written by annotators, which has resulted in a gap between academic research and real-world spoken conversation scenarios. While several small-scale spoken TOD datasets are proposed to address robustness issues such as ASR errors, they ignore the unique challenges in spoken conversation. To tackle the limitations, we introduce SpokenWOZ, a large-scale speech-text dataset for spoken TOD, containing 8 domains, 203k turns, 5.7k dialogues and 249 hours of audios from human-to-human spoken conversations. SpokenWOZ further incorporates common spoken characteristics such as word-by-word processing and reasoning in spoken language. Based on these characteristics, we present cross-turn slot and reasoning slot detection as new challenges. We conduct experiments on various baselines, including text-modal models, newly proposed dual-modal models, and LLMs, e.g., ChatGPT. The results show that the current models still have substantial room for improvement in spoken conversation, where the most advanced dialogue state tracker only achieves 25.65% in joint goal accuracy and the SOTA end-to-end model only correctly completes the user request in 52.1% of dialogues. The dataset, code, and leaderboard are available: https://spokenwoz.github.io/SpokenWOZ-github.io/.

Student mental health is a sensitive issue that necessitates special attention. A primary concern is the student-to-counselor ratio, which surpasses the recommended standard of 250:1 in most universities. This imbalance results in extended waiting periods for in-person consultations, which cause suboptimal treatment. Significant efforts have been directed toward developing mental health dialogue systems utilizing the existing open-source mental health-related datasets. However, currently available datasets either discuss general topics or various strategies that may not be viable for direct application due to numerous ethical constraints inherent in this research domain. To address this issue, this paper introduces a specialized mental health dataset that emphasizes the active listening strategy employed in conversation for counseling, also named as ConvCounsel. This dataset comprises both speech and text data, which can facilitate the development of a reliable pipeline for mental health dialogue systems. To demonstrate the utility of the proposed dataset, this paper also presents the NYCUKA, a spoken mental health dialogue system that is designed by using the ConvCounsel dataset. The results show the merit of using this dataset.

While the progress of machine translation of written text has come far in the past several years thanks to the increasing availability of parallel corpora and corpora-based training technologies, automatic translation of spoken text and dialogues remains challenging even for modern systems. In this paper, we aim to boost the machine translation quality of conversational texts by introducing a newly constructed Japanese-English business conversation parallel corpus. A detailed analysis of the corpus is provided along with challenging examples for automatic translation. We also experiment with adding the corpus in a machine translation training scenario and show how the resulting system benefits from its use.

Existing datasets for audio understanding primarily focus on single-turn interactions (i.e. audio captioning, audio question answering) for describing audio in natural language, thus limiting understanding audio via interactive dialogue. To address this gap, we introduce Audio Dialogues: a multi-turn dialogue dataset containing 163.8k samples for general audio sounds and music. In addition to dialogues, Audio Dialogues also has question-answer pairs to understand and compare multiple input audios together. Audio Dialogues leverages a prompting-based approach and caption annotations from existing datasets to generate multi-turn dialogues using a Large Language Model (LLM). We evaluate existing audio-augmented large language models on our proposed dataset to demonstrate the complexity and applicability of Audio Dialogues. Our code for generating the dataset will be made publicly available. Detailed prompts and generated dialogues can be found on the demo website https://audiodialogues.github.io/.

Current dialogue research primarily studies pairwise (two-party) conversations, and does not address the everyday setting where more than two speakers converse together. In this work, we both collect and evaluate multi-party conversations to study this more general case. We use the LIGHT environment to construct grounded conversations, where each participant has an assigned character to role-play. We thus evaluate the ability of language models to act as one or more characters in such conversations. Models require two skills that pairwise-trained models appear to lack: (1) being able to decide when to talk; (2) producing coherent utterances grounded on multiple characters. We compare models trained on our new dataset to existing pairwise-trained dialogue models, as well as large language models with few-shot prompting. We find that our new dataset, MultiLIGHT, which we will publicly release, can help bring significant improvements in the group setting.

Dialogue serves as the most natural manner of human-computer interaction (HCI). Recent advancements in speech language models (SLM) have significantly enhanced speech-based conversational AI. However, these models are limited to turn-based conversation, lacking the ability to interact with humans in real-time spoken scenarios, for example, being interrupted when the generated content is not satisfactory. To address these limitations, we explore full duplex modeling (FDM) in interactive speech language models (iSLM), focusing on enhancing real-time interaction and, more explicitly, exploring the quintessential ability of interruption. We introduce a novel model design, namely listening-while-speaking language model (LSLM), an end-to-end system equipped with both listening and speaking channels. Our LSLM employs a token-based decoder-only TTS for speech generation and a streaming self-supervised learning (SSL) encoder for real-time audio input. LSLM fuses both channels for autoregressive generation and detects turn-taking in real time. Three fusion strategies -- early fusion, middle fusion, and late fusion -- are explored, with middle fusion achieving an optimal balance between speech generation and real-time interaction. Two experimental settings, command-based FDM and voice-based FDM, demonstrate LSLM's robustness to noise and sensitivity to diverse instructions. Our results highlight LSLM's capability to achieve duplex communication with minimal impact on existing systems. This study aims to advance the development of interactive speech dialogue systems, enhancing their applicability in real-world contexts.

This paper summarizes our submission to Task 2 of the second track of the 10th Dialog System Technology Challenge (DSTC10) "Knowledge-grounded Task-oriented Dialogue Modeling on Spoken Conversations". Similar to the previous year's iteration, the task consists of three subtasks: detecting whether a turn is knowledge seeking, selecting the relevant knowledge document and finally generating a grounded response. This year, the focus lies on adapting the system to noisy ASR transcripts. We explore different approaches to make the models more robust to this type of input and to adapt the generated responses to the style of spoken conversations. For the latter, we get the best results with a noisy channel model that additionally reduces the number of short and generic responses. Our best system achieved the 1st rank in the automatic and the 3rd rank in the human evaluation of the challenge.

Creating a system that can have meaningful conversations with humans to help accomplish tasks is one of the ultimate goals of Artificial Intelligence (AI). It has defined the meaning of AI since the beginning. A lot has been accomplished in this area recently, with voice assistant products entering our daily lives and chat bot systems becoming commonplace in customer service. At first glance there seems to be no shortage of options for dialogue systems. However, the frequently deployed dialogue systems today seem to all struggle with a critical weakness - they are hard to build and harder to maintain. At the core of the struggle is the need to script every single turn of interactions between the bot and the human user. This makes the dialogue systems more difficult to maintain as the tasks become more complex and more tasks are added to the system. In this paper, we propose Converse, a flexible tree-based modular task-oriented dialogue system. Converse uses an and-or tree structure to represent tasks and offers powerful multi-task dialogue management. Converse supports task dependency and task switching, which are unique features compared to other open-source dialogue frameworks. At the same time, Converse aims to make the bot building process easy and simple, for both professional and non-professional software developers. The code is available at https://github.com/salesforce/Converse.

We present SODA: the first publicly available, million-scale high-quality social dialogue dataset. Using SODA, we train COSMO: a generalizable conversation agent outperforming previous best-performing agents on both in- and out-of-domain datasets. In contrast to most existing crowdsourced, small-scale dialogue corpora, we distill 1.5M socially-grounded dialogues from a pre-trained language model (InstructGPT; Ouyang et al., 2022). Dialogues are distilled by contextualizing social commonsense knowledge from a knowledge graph (Atomic10x; West et al., 2022). Human evaluation shows that dialogues in SODA are more consistent, specific, and (surprisingly) natural than prior human-authored datasets - e.g., DailyDialog (Li et al., 2017), BlendedSkillTalk (Smith et al., 2020). In addition, extensive evaluations show that COSMO is significantly more natural and consistent on unseen datasets than best-performing dialogue models - e.g., GODEL (Peng et al., 2022), BlenderBot (Roller et al., 2021), DialoGPT (Zhang et al., 2020). Furthermore, it is sometimes even preferred to the original human-written gold responses. We make our data, models, and code public.

We develop a high-quality multi-turn dialog dataset, DailyDialog, which is intriguing in several aspects. The language is human-written and less noisy. The dialogues in the dataset reflect our daily communication way and cover various topics about our daily life. We also manually label the developed dataset with communication intention and emotion information. Then, we evaluate existing approaches on DailyDialog dataset and hope it benefit the research field of dialog systems.

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as the associated discourse involves goal-driven dialogue that often transforms naturally into more free-form chat. This paper provides two contributions. First, until now there has been no publicly available large-scale dataset consisting of real-world dialogues centered around recommendations. To address this issue and to facilitate our exploration here, we have collected ReDial, a dataset consisting of over 10,000 conversations centered around the theme of providing movie recommendations. We make this data available to the community for further research. Second, we use this dataset to explore multiple facets of conversational recommendations. In particular we explore new neural architectures, mechanisms, and methods suitable for composing conversational recommendation systems. Our dataset allows us to systematically probe model sub-components addressing different parts of the overall problem domain ranging from: sentiment analysis and cold-start recommendation generation to detailed aspects of how natural language is used in this setting in the real world. We combine such sub-components into a full-blown dialogue system and examine its behavior.

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is essential for a successful dialogue. The other one focuses on a specific task instead of casual talks, e.g., finding a movie on Friday night, or playing a song. These two directions have been studied separately due to their different purposes. However, how smoothly transitioning from social chatting to task-oriented dialogues is important for triggering business opportunities, and there is no public data focusing on such scenarios. Hence, this paper focuses on investigating the conversations starting from open-domain social chatting and then gradually transitioning to task-oriented purposes, and releases a large-scale dataset with detailed annotations for encouraging this research direction. To achieve this goal, this paper proposes a framework to automatically generate many dialogues without human involvement, in which any powerful open-domain dialogue generation model can be easily leveraged. The human evaluation shows that our generated dialogue data has a natural flow at a reasonable quality, showing that our released data has a great potential of guiding future research directions and commercial activities. Furthermore, the released models allow researchers to automatically generate unlimited dialogues in the target scenarios, which can greatly benefit semi-supervised and unsupervised approaches.

Goal-directed dialogue systems aim to proactively reach a pre-determined target through multi-turn conversations. The key to achieving this task lies in planning dialogue paths that smoothly and coherently direct conversations towards the target. However, this is a challenging and under-explored task. In this work, we propose a coherent dialogue planning approach that uses a stochastic process to model the temporal dynamics of dialogue paths. We define a latent space that captures the coherence of goal-directed behavior using a Brownian bridge process, which allows us to incorporate user feedback flexibly in dialogue planning. Based on the derived latent trajectories, we generate dialogue paths explicitly using pre-trained language models. We finally employ these paths as natural language prompts to guide dialogue generation. Our experiments show that our approach generates more coherent utterances and achieves the goal with a higher success rate.

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on this task are carried out, and most of them are deep learning based due to the outstanding performance. In this survey, we mainly focus on the deep learning based dialogue systems. We comprehensively review state-of-the-art research outcomes in dialogue systems and analyze them from two angles: model type and system type. Specifically, from the angle of model type, we discuss the principles, characteristics, and applications of different models that are widely used in dialogue systems. This will help researchers acquaint these models and see how they are applied in state-of-the-art frameworks, which is rather helpful when designing a new dialogue system. From the angle of system type, we discuss task-oriented and open-domain dialogue systems as two streams of research, providing insight into the hot topics related. Furthermore, we comprehensively review the evaluation methods and datasets for dialogue systems to pave the way for future research. Finally, some possible research trends are identified based on the recent research outcomes. To the best of our knowledge, this survey is the most comprehensive and up-to-date one at present for deep learning based dialogue systems, extensively covering the popular techniques. We speculate that this work is a good starting point for academics who are new to the dialogue systems or those who want to quickly grasp up-to-date techniques in this area.

High-quality speech dialogue datasets are crucial for Speech-LLM development, yet existing acquisition methods face significant limitations. Human recordings incur high costs and privacy concerns, while synthetic approaches often lack conversational authenticity. To address these challenges, we introduce SpeechDialogueFactory, a production-ready framework for generating natural speech dialogues efficiently. Our solution employs a comprehensive pipeline including metadata generation, dialogue scripting, paralinguistic-enriched utterance simulation, and natural speech synthesis with voice cloning. Additionally, the system provides an interactive UI for detailed sample inspection and a high-throughput batch synthesis mode. Evaluations show that dialogues generated by our system achieve a quality comparable to human recordings while significantly reducing production costs. We release our work as an open-source toolkit, alongside example datasets available in English and Chinese, empowering researchers and developers in Speech-LLM research and development.

Despite advancements in on-topic dialogue systems, effectively managing topic shifts within dialogues remains a persistent challenge, largely attributed to the limited availability of training datasets. To address this issue, we propose Multi-Passage to Dialogue (MP2D), a data generation framework that automatically creates conversational question-answering datasets with natural topic transitions. By leveraging the relationships between entities in a knowledge graph, MP2D maps the flow of topics within a dialogue, effectively mirroring the dynamics of human conversation. It retrieves relevant passages corresponding to the topics and transforms them into dialogues through the passage-to-dialogue method. Through quantitative and qualitative experiments, we demonstrate MP2D's efficacy in generating dialogue with natural topic shifts. Furthermore, this study introduces a novel benchmark for topic shift dialogues, TS-WikiDialog. Utilizing the dataset, we demonstrate that even Large Language Models (LLMs) struggle to handle topic shifts in dialogue effectively, and we showcase the performance improvements of models trained on datasets generated by MP2D across diverse topic shift dialogue tasks.

Pre-trained language models have achieved huge improvement on many NLP tasks. However, these methods are usually designed for written text, so they do not consider the properties of spoken language. Therefore, this paper aims at generalizing the idea of language model pre-training to lattices generated by recognition systems. We propose a framework that trains neural lattice language models to provide contextualized representations for spoken language understanding tasks. The proposed two-stage pre-training approach reduces the demands of speech data and has better efficiency. Experiments on intent detection and dialogue act recognition datasets demonstrate that our proposed method consistently outperforms strong baselines when evaluated on spoken inputs. The code is available at https://github.com/MiuLab/Lattice-ELMo.

This survey provides a comprehensive review of research on multi-turn dialogue systems, with a particular focus on multi-turn dialogue systems based on large language models (LLMs). This paper aims to (a) give a summary of existing LLMs and approaches for adapting LLMs to downstream tasks; (b) elaborate recent advances in multi-turn dialogue systems, covering both LLM-based open-domain dialogue (ODD) and task-oriented dialogue (TOD) systems, along with datasets and evaluation metrics; (c) discuss some future emphasis and recent research problems arising from the development of LLMs and the increasing demands on multi-turn dialogue systems.

Spoken language understanding (SLU) is a fundamental task in the task-oriented dialogue systems. However, the inevitable errors from automatic speech recognition (ASR) usually impair the understanding performance and lead to error propagation. Although there are some attempts to address this problem through contrastive learning, they (1) treat clean manual transcripts and ASR transcripts equally without discrimination in fine-tuning; (2) neglect the fact that the semantically similar pairs are still pushed away when applying contrastive learning; (3) suffer from the problem of Kullback-Leibler (KL) vanishing. In this paper, we propose Mutual Learning and Large-Margin Contrastive Learning (ML-LMCL), a novel framework for improving ASR robustness in SLU. Specifically, in fine-tuning, we apply mutual learning and train two SLU models on the manual transcripts and the ASR transcripts, respectively, aiming to iteratively share knowledge between these two models. We also introduce a distance polarization regularizer to avoid pushing away the intra-cluster pairs as much as possible. Moreover, we use a cyclical annealing schedule to mitigate KL vanishing issue. Experiments on three datasets show that ML-LMCL outperforms existing models and achieves new state-of-the-art performance.

Task-oriented Dialogue (ToD) agents are mostly limited to a few widely-spoken languages, mainly due to the high cost of acquiring training data for each language. Existing low-cost approaches that rely on cross-lingual embeddings or naive machine translation sacrifice a lot of accuracy for data efficiency, and largely fail in creating a usable dialogue agent. We propose automatic methods that use ToD training data in a source language to build a high-quality functioning dialogue agent in another target language that has no training data (i.e. zero-shot) or a small training set (i.e. few-shot). Unlike most prior work in cross-lingual ToD that only focuses on Dialogue State Tracking (DST), we build an end-to-end agent. We show that our approach closes the accuracy gap between few-shot and existing full-shot methods for ToD agents. We achieve this by (1) improving the dialogue data representation, (2) improving entity-aware machine translation, and (3) automatic filtering of noisy translations. We evaluate our approach on the recent bilingual dialogue dataset BiToD. In Chinese to English transfer, in the zero-shot setting, our method achieves 46.7% and 22.0% in Task Success Rate (TSR) and Dialogue Success Rate (DSR) respectively. In the few-shot setting where 10% of the data in the target language is used, we improve the state-of-the-art by 15.2% and 14.0%, coming within 5% of full-shot training.

Dialogue systems have been used as conversation partners in English learning, but few have studied whether these systems improve learning outcomes. Student passion and perseverance, or grit, has been associated with language learning success. Recent work establishes that as students perceive their English teachers to be more supportive, their grit improves. Hypothesizing that the same pattern applies to English-teaching chatbots, we create EDEN, a robust open-domain chatbot for spoken conversation practice that provides empathetic feedback. To construct EDEN, we first train a specialized spoken utterance grammar correction model and a high-quality social chit-chat conversation model. We then conduct a preliminary user study with a variety of strategies for empathetic feedback. Our experiment suggests that using adaptive empathetic feedback leads to higher perceived affective support. Furthermore, elements of perceived affective support positively correlate with student grit.

Real-time, intelligent, and natural speech interaction is an essential part of the next-generation human-computer interaction. Recent advancements have showcased the potential of building intelligent spoken chatbots based on large language models (LLMs). In this paper, we introduce LLaMA-Omni 2, a series of speech language models (SpeechLMs) ranging from 0.5B to 14B parameters, capable of achieving high-quality real-time speech interaction. LLaMA-Omni 2 is built upon the Qwen2.5 series models, integrating a speech encoder and an autoregressive streaming speech decoder. Despite being trained on only 200K multi-turn speech dialogue samples, LLaMA-Omni 2 demonstrates strong performance on several spoken question answering and speech instruction following benchmarks, surpassing previous state-of-the-art SpeechLMs like GLM-4-Voice, which was trained on millions of hours of speech data.

Intent classification and slot-filling are essential tasks of Spoken Language Understanding (SLU). In most SLUsystems, those tasks are realized by independent modules. For about fifteen years, models achieving both of themjointly and exploiting their mutual enhancement have been proposed. A multilingual module using a joint modelwas envisioned to create a touristic dialogue system for a European project, HumanE-AI-Net. A combination ofmultiple datasets, including the MEDIA dataset, was suggested for training this joint model. The MEDIA SLU datasetis a French dataset distributed since 2005 by ELRA, mainly used by the French research community and free foracademic research since 2020. Unfortunately, it is annotated only in slots but not intents. An enhanced version ofMEDIA annotated with intents has been built to extend its use to more tasks and use cases. This paper presents thesemi-automatic methodology used to obtain this enhanced version. In addition, we present the first results of SLUexperiments on this enhanced dataset using joint models for intent classification and slot-filling.

Speaker diarization(SD) is a classic task in speech processing and is crucial in multi-party scenarios such as meetings and conversations. Current mainstream speaker diarization approaches consider acoustic information only, which result in performance degradation when encountering adverse acoustic conditions. In this paper, we propose methods to extract speaker-related information from semantic content in multi-party meetings, which, as we will show, can further benefit speaker diarization. We introduce two sub-tasks, Dialogue Detection and Speaker-Turn Detection, in which we effectively extract speaker information from conversational semantics. We also propose a simple yet effective algorithm to jointly model acoustic and semantic information and obtain speaker-identified texts. Experiments on both AISHELL-4 and AliMeeting datasets show that our method achieves consistent improvements over acoustic-only speaker diarization systems.

Despite growing interest in applications based on natural customer support conversations, there exist remarkably few publicly available datasets that reflect the expected characteristics of conversations in these settings. Existing task-oriented dialogue datasets, which were collected to benchmark dialogue systems mainly in written human-to-bot settings, are not representative of real customer support conversations and do not provide realistic benchmarks for systems that are applied to natural data. To address this gap, we introduce NatCS, a multi-domain collection of spoken customer service conversations. We describe our process for collecting synthetic conversations between customers and agents based on natural language phenomena observed in real conversations. Compared to previous dialogue datasets, the conversations collected with our approach are more representative of real human-to-human conversations along multiple metrics. Finally, we demonstrate potential uses of NatCS, including dialogue act classification and intent induction from conversations as potential applications, showing that dialogue act annotations in NatCS provide more effective training data for modeling real conversations compared to existing synthetic written datasets. We publicly release NatCS to facilitate research in natural dialog systems

Automatically and accurately identifying user intents and filling the associated slots from their spoken language are critical to the success of dialogue systems. Traditional methods require manually defining the DOMAIN-INTENT-SLOT schema and asking many domain experts to annotate the corresponding utterances, upon which neural models are trained. This procedure brings the challenges of information sharing hindering, out-of-schema, or data sparsity in open-domain dialogue systems. To tackle these challenges, we explore a new task of {\em automatic intent-slot induction} and propose a novel domain-independent tool. That is, we design a coarse-to-fine three-step procedure including Role-labeling, Concept-mining, And Pattern-mining (RCAP): (1) role-labeling: extracting keyphrases from users' utterances and classifying them into a quadruple of coarsely-defined intent-roles via sequence labeling; (2) concept-mining: clustering the extracted intent-role mentions and naming them into abstract fine-grained concepts; (3) pattern-mining: applying the Apriori algorithm to mine intent-role patterns and automatically inferring the intent-slot using these coarse-grained intent-role labels and fine-grained concepts. Empirical evaluations on both real-world in-domain and out-of-domain datasets show that: (1) our RCAP can generate satisfactory SLU schema and outperforms the state-of-the-art supervised learning method; (2) our RCAP can be directly applied to out-of-domain datasets and gain at least 76\% improvement of F1-score on intent detection and 41\% improvement of F1-score on slot filling; (3) our RCAP exhibits its power in generic intent-slot extractions with less manual effort, which opens pathways for schema induction on new domains and unseen intent-slot discovery for generalizable dialogue systems.

In human-computer conversations, extracting entities such as names, street addresses and email addresses from speech is a challenging task. In this paper, we study the impact of fine-tuning pre-trained speech encoders on extracting spoken entities in human-readable form directly from speech without the need for text transcription. We illustrate that such a direct approach optimizes the encoder to transcribe only the entity relevant portions of speech ignoring the superfluous portions such as carrier phrases, or spell name entities. In the context of dialog from an enterprise virtual agent, we demonstrate that the 1-step approach outperforms the typical 2-step approach which first generates lexical transcriptions followed by text-based entity extraction for identifying spoken entities.

Large Audio-Language Models (LALMs) have unclocked audio dialogue capabilities, where audio dialogues are a direct exchange of spoken language between LALMs and humans. Recent advances, such as GPT-4o, have enabled LALMs in back-and-forth audio dialogues with humans. This progression not only underscores the potential of LALMs but also broadens their applicability across a wide range of practical scenarios supported by audio dialogues. However, given these advancements, a comprehensive benchmark to evaluate the performance of LALMs in the open-ended audio dialogue understanding remains absent currently. To address this gap, we propose an Audio Dialogue Understanding Benchmark (ADU-Bench), which consists of 4 benchmark datasets. They assess the open-ended audio dialogue ability for LALMs in 3 general scenarios, 12 skills, 9 multilingual languages, and 4 categories of ambiguity handling. Notably, we firstly propose the evaluation of ambiguity handling in audio dialogues that expresses different intentions beyond the same literal meaning of sentences, e.g., "Really!?" with different intonations. In summary, ADU-Bench includes over 20,000 open-ended audio dialogues for the assessment of LALMs. Through extensive experiments conducted on 13 LALMs, our analysis reveals that there is still considerable room for improvement in the audio dialogue understanding abilities of existing LALMs. In particular, they struggle with mathematical symbols and formulas, understanding human behavior such as roleplay, comprehending multiple languages, and handling audio dialogue ambiguities from different phonetic elements, such as intonations, pause positions, and homophones.

Pornographic content occurring in human-machine interaction dialogues can cause severe side effects for users in open-domain dialogue systems. However, research on detecting pornographic language within human-machine interaction dialogues is an important subject that is rarely studied. To advance in this direction, we introduce CensorChat, a dialogue monitoring dataset aimed at detecting whether the dialogue session contains pornographic content. To this end, we collect real-life human-machine interaction dialogues in the wild and break them down into single utterances and single-turn dialogues, with the last utterance spoken by the chatbot. We propose utilizing knowledge distillation of large language models to annotate the dataset. Specifically, first, the raw dataset is annotated by four open-source large language models, with the majority vote determining the label. Second, we use ChatGPT to update the empty label from the first step. Third, to ensure the quality of the validation and test sets, we utilize GPT-4 for label calibration. If the current label does not match the one generated by GPT-4, we employ a self-criticism strategy to verify its correctness. Finally, to facilitate the detection of pornographic text, we develop a series of text classifiers using a pseudo-labeled dataset. Detailed data analysis demonstrates that leveraging knowledge distillation techniques with large language models provides a practical and cost-efficient method for developing pornographic text detectors.

The rapid advancement of speech-to-speech (S2S) large language models (LLMs) has significantly improved real-time spoken interaction. However, current evaluation frameworks remain inadequate for assessing performance in complex, multi-turn dialogues. To address this, we introduce MTalk-Bench, a multi-turn S2S benchmark covering three core dimensions: Semantic Information, Paralinguistic Information, and Ambient Sound. Each dimension includes nine realistic scenarios, along with targeted tasks to assess specific capabilities such as reasoning. Our dual-method evaluation framework combines Arena-style evaluation (pairwise comparison) and Rubrics-based evaluation (absolute scoring) for relative and absolute assessment. The benchmark includes both model and human outputs, evaluated by human evaluators and LLMs. Experimental results reveal two sets of findings. Overall performance of S2S LLMs: (1) models excel at semantic information processing yet underperform on paralinguistic information and ambient sounds perception; (2) models typically regain coherence by increasing response length, sacrificing efficiency in multi-turn dialogues; (3) modality-aware, task-specific designs outperform brute scaling. Evaluation framework and reliability: (1) Arena and Rubrics yield consistent, complementary rankings, but reliable distinctions emerge only when performance gaps are large; (2) LLM-as-a-judge aligns with humans when gaps are clear or criteria explicit, but exhibits position and length biases and is reliable on nonverbal evaluation only with text annotations. These results highlight current limitations in S2S evaluation and the need for more robust, speech-aware assessment frameworks.

Current large language models (LLMs) and spoken language models (SLMs) begin thinking and taking actions only after the user has finished their turn. This prevents the model from interacting during the user's turn and can lead to high response latency while it waits to think. Consequently, thinking after receiving the full input is not suitable for speech-to-speech interaction, where real-time, low-latency exchange is important. We address this by noting that humans naturally "think while listening." In this paper, we propose SHANKS, a general inference framework that enables SLMs to generate unspoken chain-of-thought reasoning while listening to the user input. SHANKS streams the input speech in fixed-duration chunks and, as soon as a chunk is received, generates unspoken reasoning based on all previous speech and reasoning, while the user continues speaking. SHANKS uses this unspoken reasoning to decide whether to interrupt the user and to make tool calls to complete the task. We demonstrate that SHANKS enhances real-time user-SLM interaction in two scenarios: (1) when the user is presenting a step-by-step solution to a math problem, SHANKS can listen, reason, and interrupt when the user makes a mistake, achieving 37.1% higher interruption accuracy than a baseline that interrupts without thinking; and (2) in a tool-augmented dialogue, SHANKS can complete 56.9% of the tool calls before the user finishes their turn. Overall, SHANKS moves toward models that keep thinking throughout the conversation, not only after a turn ends. Animated illustrations of Shanks can be found at https://d223302.github.io/SHANKS/

Rapidly developing large language models (LLMs) have brought tremendous intelligent applications. Especially, the GPT-4o's excellent duplex speech interaction ability has brought impressive experience to users. Researchers have recently proposed several multi-modal LLMs in this direction that can achieve user-agent speech-to-speech conversations. This paper proposes a novel speech-text multimodal LLM architecture called Freeze-Omni. Our main contribution is that the speech input and output modalities can be easily connected to a textual LLM while keeping the LLM's parameters frozen throughout the training process. We design a three-stage training strategy for modeling both the speech input and output, enabling Freeze-Omni to obtain speech-to-speech conversation ability using text-speech paired data (such as ASR and TTS data) and only 60,000 multi-round text Q&A data on 8 GPUs. Moreover, we can effectively ensure that the intelligence of the Freeze-Omni in the speech modality is at the same level compared with that in the text modality of its backbone LLM, while achieving low latency end-to-end spoken response. In addition, we also designed a method to achieve duplex dialogue ability through multi-task training, giving Freeze-Omni a more natural style of dialogue ability between users and agents. In summary, Freeze-Omni holds great potential to conduct speech-to-speech dialogue based on a multimodal LLM under the condition of a frozen LLM, avoiding the catastrophic forgetting problem caused by limited data and training resources.

The traditional Dialogue State Tracking (DST) problem aims to track user preferences and intents in user-agent conversations. While sufficient for task-oriented dialogue systems supporting narrow domain applications, the advent of Large Language Model (LLM)-based chat systems has introduced many real-world intricacies in open-domain dialogues. These intricacies manifest in the form of increased complexity in contextual interactions, extended dialogue sessions encompassing a diverse array of topics, and more frequent contextual shifts. To handle these intricacies arising from evolving LLM-based chat systems, we propose joint dialogue segmentation and state tracking per segment in open-domain dialogue systems. Assuming a zero-shot setting appropriate to a true open-domain dialogue system, we propose S3-DST, a structured prompting technique that harnesses Pre-Analytical Recollection, a novel grounding mechanism we designed for improving long context tracking. To demonstrate the efficacy of our proposed approach in joint segmentation and state tracking, we evaluate S3-DST on a proprietary anonymized open-domain dialogue dataset, as well as publicly available DST and segmentation datasets. Across all datasets and settings, S3-DST consistently outperforms the state-of-the-art, demonstrating its potency and robustness the next generation of LLM-based chat systems.

Prior approaches to realizing mixed-initiative human--computer referential communication have adopted information-state or collaborative problem-solving approaches. In this paper, we argue for a new approach, inspired by coherence-based models of discourse such as SDRT asher-lascarides:2003a, in which utterances attach to an evolving discourse structure and the associated knowledge graph of speaker commitments serves as an interface to real-world reasoning and conversational strategy. As first steps towards implementing the approach, we describe a simple dialogue system in a referential communication domain that accumulates constraints across discourse, interprets them using a learned probabilistic model, and plans clarification using reinforcement learning.

The prevailing paradigm in the domain of Open-Domain Dialogue agents predominantly focuses on the English language, encompassing both models and datasets. Furthermore, the financial and temporal investments required for crowdsourcing such datasets for finetuning are substantial, particularly when multiple languages are involved. Fortunately, advancements in Large Language Models (LLMs) have unveiled a plethora of possibilities across diverse tasks. Specifically, instruction-tuning has enabled LLMs to execute tasks based on natural language instructions, occasionally surpassing the performance of human crowdworkers. Additionally, these models possess the capability to function in various languages within a single thread. Consequently, to generate new samples in different languages, we propose leveraging these capabilities to replicate the data collection process. We introduce a pipeline for generating Open-Domain Dialogue data in multiple Target Languages using LLMs, with demonstrations provided in a unique Source Language. By eschewing explicit Machine Translation in this approach, we enhance the adherence to language-specific nuances. We apply this methodology to the PersonaChat dataset. To enhance the openness of generated dialogues and mimic real life scenarii, we added the notion of speech events corresponding to the type of conversation the speakers are involved in and also that of common ground which represents the premises of a conversation.

Few-shot dialogue state tracking (DST) with Large Language Models (LLM) relies on an effective and efficient conversation retriever to find similar in-context examples for prompt learning. Previous works use raw dialogue context as search keys and queries, and a retriever is fine-tuned with annotated dialogues to achieve superior performance. However, the approach is less suited for scaling to new domains or new annotation languages, where fine-tuning data is unavailable. To address this problem, we handle the task of conversation retrieval based on text summaries of the conversations. A LLM-based conversation summarizer is adopted for query and key generation, which enables effective maximum inner product search. To avoid the extra inference cost brought by LLM-based conversation summarization, we further distill a light-weight conversation encoder which produces query embeddings without decoding summaries for test conversations. We validate our retrieval approach on MultiWOZ datasets with GPT-Neo-2.7B and LLaMA-7B/30B. The experimental results show a significant improvement over relevant baselines in real few-shot DST settings.

Despite advancements in conversational AI, language models encounter challenges to handle diverse conversational tasks, and existing dialogue dataset collections often lack diversity and comprehensiveness. To tackle these issues, we introduce DialogStudio: the largest and most diverse collection of dialogue datasets, unified under a consistent format while preserving their original information. Our collection encompasses data from open-domain dialogues, task-oriented dialogues, natural language understanding, conversational recommendation, dialogue summarization, and knowledge-grounded dialogues, making it an incredibly rich and diverse resource for dialogue research and model training. To further enhance the utility of DialogStudio, we identify the licenses for each dataset and design domain-aware prompts for selected dialogues to facilitate instruction-aware fine-tuning. Furthermore, we develop conversational AI models using the dataset collection, and our experiments in both zero-shot and few-shot learning scenarios demonstrate the superiority of DialogStudio. To improve transparency and support dataset and task-based research, as well as language model pre-training, all datasets, licenses, codes, and models associated with DialogStudio are made publicly accessible at https://github.com/salesforce/DialogStudio

Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or interviews, are frequently over a few thousand words. There is still a lack of corresponding research and powerful tools to understand and process such long dialogues. Therefore, in this work, we present a pre-training framework for long dialogue understanding and summarization. Considering the nature of long conversations, we propose a window-based denoising approach for generative pre-training. For a dialogue, it corrupts a window of text with dialogue-inspired noise, and guides the model to reconstruct this window based on the content of the remaining conversation. Furthermore, to process longer input, we augment the model with sparse attention which is combined with conventional attention in a hybrid manner. We conduct extensive experiments on five datasets of long dialogues, covering tasks of dialogue summarization, abstractive question answering and topic segmentation. Experimentally, we show that our pre-trained model DialogLM significantly surpasses the state-of-the-art models across datasets and tasks. Source code and all the pre-trained models are available on our GitHub repository (https://github.com/microsoft/DialogLM).

Responsing with image has been recognized as an important capability for an intelligent conversational agent. Yet existing works only focus on exploring the multimodal dialogue models which depend on retrieval-based methods, but neglecting generation methods. To fill in the gaps, we first present a multimodal dialogue generation model, which takes the dialogue history as input, then generates a textual sequence or an image as response. Learning such a model often requires multimodal dialogues containing both texts and images which are difficult to obtain. Motivated by the challenge in practice, we consider multimodal dialogue generation under a natural assumption that only limited training examples are available. In such a low-resource setting, we devise a novel conversational agent, Divter, in order to isolate parameters that depend on multimodal dialogues from the entire generation model. By this means, the major part of the model can be learned from a large number of text-only dialogues and text-image pairs respectively, then the whole parameters can be well fitted using the limited training examples. Extensive experiments demonstrate our method achieves state-of-the-art results in both automatic and human evaluation, and can generate informative text and high-resolution image responses.

Many classical fairy tales, fiction, and screenplays leverage dialogue to advance story plots and establish characters. We present the first study to explore whether machines can understand and generate dialogue in stories, which requires capturing traits of different characters and the relationships between them. To this end, we propose two new tasks including Masked Dialogue Generation and Dialogue Speaker Recognition, i.e., generating missing dialogue turns and predicting speakers for specified dialogue turns, respectively. We build a new dataset DialStory, which consists of 105k Chinese stories with a large amount of dialogue weaved into the plots to support the evaluation. We show the difficulty of the proposed tasks by testing existing models with automatic and manual evaluation on DialStory. Furthermore, we propose to learn explicit character representations to improve performance on these tasks. Extensive experiments and case studies show that our approach can generate more coherent and informative dialogue, and achieve higher speaker recognition accuracy than strong baselines.

Collecting and annotating task-oriented dialogues is time-consuming and costly; thus, zero and few shot learning could greatly benefit dialogue state tracking (DST). In this work, we propose an in-context learning (ICL) framework for zero-shot and few-shot learning DST, where a large pre-trained language model (LM) takes a test instance and a few exemplars as input, and directly decodes the dialogue state without any parameter updates. To better leverage a tabular domain description in the LM prompt, we reformulate DST into a text-to-SQL problem. We also propose a novel approach to retrieve annotated dialogues as exemplars. Empirical results on MultiWOZ show that our method IC-DST substantially outperforms previous fine-tuned state-of-the-art models in few-shot settings. In addition, we test IC-DST in zero-shot settings, in which the model only takes a fixed task instruction as input, finding that it outperforms previous zero-shot methods by a large margin.

We present M3-SLU, a new multimodal large language model (MLLM) benchmark for evaluating multi-speaker, multi-turn spoken language understanding. While recent models show strong performance in speech and text comprehension, they still struggle with speaker-attributed reasoning, the ability to understand who said what and when in natural conversations. M3-SLU is built from four open corpora (CHiME-6, MELD, MultiDialog, and AMI) and comprises over 12,000 validated instances with paired audio, transcripts, and metadata. It includes two tasks: (1) Speaker-Attributed Question Answering and (2) Speaker Attribution via Utterance Matching. We provide baseline results for both cascaded pipelines and end-to-end MLLMs, evaluated using an LLM-as-Judge and accuracy metrics. Results show that while models can capture what was said, they often fail to identify who said it, revealing a key gap in speaker-aware dialogue understanding. M3-SLU offers as a challenging benchmark to advance research in speaker-aware multimodal understanding.

Despite recent advances in natural language understanding and generation, and decades of research on the development of conversational bots, building automated agents that can carry on rich open-ended conversations with humans "in the wild" remains a formidable challenge. In this work we develop a real-time, open-ended dialogue system that uses reinforcement learning (RL) to power a bot's conversational skill at scale. Our work pairs the succinct embedding of the conversation state generated using SOTA (supervised) language models with RL techniques that are particularly suited to a dynamic action space that changes as the conversation progresses. Trained using crowd-sourced data, our novel system is able to substantially exceeds the (strong) baseline supervised model with respect to several metrics of interest in a live experiment with real users of the Google Assistant.

While recent work shows promising results in expanding the capabilities of large language models (LLM) to directly understand and synthesize speech, an LLM-based strategy for modeling spoken dialogs remains elusive and calls for further investigation. This work proposes an extensive speech-text LLM framework, named the Unified Spoken Dialog Model (USDM), to generate coherent spoken responses with organic prosodic features relevant to the given input speech without relying on automatic speech recognition (ASR) or text-to-speech (TTS) solutions. Our approach employs a multi-step speech-text inference scheme that leverages chain-of-reasoning capabilities exhibited by the underlying LLM. We also propose a generalized speech-text pretraining scheme that helps with capturing cross-modal semantics. Automatic and human evaluations show that the proposed approach is effective in generating natural-sounding spoken responses, outperforming both prior and cascaded baselines. Detailed comparative studies reveal that, despite the cascaded approach being stronger in individual components, the joint speech-text modeling improves robustness against recognition errors and speech quality. Demo is available at https://unifiedsdm.github.io.

Despite recent advancements in language models (LMs), their application to dialogue management (DM) problems and ability to carry on rich conversations remain a challenge. We use reinforcement learning (RL) to develop a dialogue agent that avoids being short-sighted (outputting generic utterances) and maximizes overall user satisfaction. Most existing RL approaches to DM train the agent at the word-level, and thus, have to deal with a combinatorially complex action space even for a medium-size vocabulary. As a result, they struggle to produce a successful and engaging dialogue even if they are warm-started with a pre-trained LM. To address this issue, we develop a RL-based DM using a novel mixture of expert language model (MoE-LM) that consists of (i) a LM capable of learning diverse semantics for conversation histories, (ii) a number of {\em specialized} LMs (or experts) capable of generating utterances corresponding to a particular attribute or personality, and (iii) a RL-based DM that performs dialogue planning with the utterances generated by the experts. Our MoE approach provides greater flexibility to generate sensible utterances with different intents and allows RL to focus on conversational-level DM. We compare it with SOTA baselines on open-domain dialogues and demonstrate its effectiveness both in terms of the diversity and sensibility of the generated utterances and the overall DM performance.

We have reached a practical and realistic phase in human-support dialogue agents by developing a large language model (LLM). However, when requiring expert knowledge or anticipating the utterance content using the massive size of the dialogue database, we still need help with the utterance content's effectiveness and the efficiency of its output speed, even if using LLM. Therefore, we propose a framework that uses LLM asynchronously in the part of the system that returns an appropriate response and in the part that understands the user's intention and searches the database. In particular, noting that it takes time for the robot to speak, threading related to database searches is performed while the robot is speaking.

Consistency is a long standing issue faced by dialogue models. In this paper, we frame the consistency of dialogue agents as natural language inference (NLI) and create a new natural language inference dataset called Dialogue NLI. We propose a method which demonstrates that a model trained on Dialogue NLI can be used to improve the consistency of a dialogue model, and evaluate the method with human evaluation and with automatic metrics on a suite of evaluation sets designed to measure a dialogue model's consistency.

In this work, we extend the instruction-tuned Llama-2 model with end-to-end general-purpose speech processing and reasoning abilities while maintaining the wide range of LLM capabilities, without using any carefully curated paired data. The proposed model can utilize audio prompts as a replacement for text and sustain a conversation. Such a model also has extended cross-modal capabilities such as being able to perform speech question answering, speech translation, and audio summarization amongst many other closed and open-domain tasks. This is unlike prior approaches in speech, in which LLMs are extended to handle audio for a limited number of pre-designated tasks. Experiments show that our end-to-end approach is on par with or outperforms a cascaded system (speech recognizer + LLM) in terms of modeling the response to a prompt. Furthermore, unlike a cascade, our approach shows the ability to interchange text and audio modalities and utilize the prior context in a conversation to provide better results.

Effective dialogue involves grounding, the process of establishing mutual knowledge that is essential for communication between people. Modern dialogue systems are not explicitly trained to build common ground, and therefore overlook this important aspect of communication. Improvisational theater (improv) intrinsically contains a high proportion of dialogue focused on building common ground, and makes use of the yes-and principle, a strong grounding speech act, to establish coherence and an actionable objective reality. We collect a corpus of more than 26,000 yes-and turns, transcribing them from improv dialogues and extracting them from larger, but more sparsely populated movie script dialogue corpora, via a bootstrapped classifier. We fine-tune chit-chat dialogue systems with our corpus to encourage more grounded, relevant conversation and confirm these findings with human evaluations.

Tuning language models for dialogue generation has been a prevalent paradigm for building capable dialogue agents. Yet, traditional tuning narrowly views dialogue generation as resembling other language generation tasks, ignoring the role disparities between two speakers and the multi-round interactive process that dialogues ought to be. Such a manner often leads to unsatisfactory chat consistency for the built agent. In this work, we emphasize the interactive, communicative nature of dialogue and argue that it is more feasible to model the speaker roles of agent and user separately, enabling the agent to adhere to its role consistently. With this in mind, we propose an efficient Multi-round Interactive Dialogue Tuning (Midi-Tuning) framework. It models the agent and user individually with two adapters built upon large language models. The adapters make use of respective utterances round by round in alternating order and they are tuned via a round-level memory caching mechanism. Extensive experiments demonstrate that, our framework performs superior to traditional fine-tuning and harbors the tremendous potential for improving dialogue consistency.

Open-domain dialogue systems aim to generate relevant, informative and engaging responses. Seq2seq neural response generation approaches do not have explicit mechanisms to control the content or style of the generated response, and frequently result in uninformative utterances. In this paper, we propose using a dialogue policy to plan the content and style of target responses in the form of an action plan, which includes knowledge sentences related to the dialogue context, targeted dialogue acts, topic information, etc. The attributes within the action plan are obtained by automatically annotating the publicly released Topical-Chat dataset. We condition neural response generators on the action plan which is then realized as target utterances at the turn and sentence levels. We also investigate different dialogue policy models to predict an action plan given the dialogue context. Through automated and human evaluation, we measure the appropriateness of the generated responses and check if the generation models indeed learn to realize the given action plans. We demonstrate that a basic dialogue policy that operates at the sentence level generates better responses in comparison to turn level generation as well as baseline models with no action plan. Additionally the basic dialogue policy has the added effect of controllability.